Taylor Sowells
Irving,TX
Summary
Detail-oriented professional with strong communication, project management, and leadership skills. Skilled at managing tasks in fast-paced environments and proactively solving issues to improve processes. Experienced in leading teams to boost efficiency and using data to guide business decisions. Strong in stakeholder engagement and known for driving improvements. Currently pursuing a Master’s in Business Data Science and Analytics to strengthen my data-driven decision-making abilities. Looking to apply my process management skills to help organizations achieve their goals.
Overview
10
10
years of professional experience
Work History
Financial Literacy Coach
Dallas College
03.2022 - Current
- Lead process improvement initiatives, identifying inefficiencies and implementing solutions that enhanced operational efficiency and supported organizational goals.
- Managed cross-functional collaborations to automate processes and improve the migration of student information systems, significantly increasing efficiency.
- Collected and analyzed data to provide transparency to leadership, leveraging analytics to recommend actionable improvements.
- Developed and maintained formal process documentation, including procedures and process flow diagrams, ensuring clarity and consistency across departments.
- Tracked and resolved process breakdowns in service delivery, enhancing financial aid application completion rates by 40%.
- Conducted staff training on new systems, promoting smooth transitions and improving overall performance.
Senior One Stop Coordinator
The Univeristy of Texas at Austin
07.2020 - 03.2022
- Led smaller process improvement projects while collaborating with cross-functional teams on larger initiatives to streamline operations and increase efficiency.
- Delivered presentations to leadership, showcasing operational improvements, and providing detailed updates on process metrics and strategic initiatives.
- Collected and analyzed data to enhance decision-making processes, using reporting tools to provide transparency to senior executives.
- Engaged in continuous improvement initiatives, proactively identifying root causes of operational issues and recommending solutions to drive performance enhancements.
One Stop Coordinator
The University of Texas at Austin
06.2019 - 07.2020
- Acted as a subject matter expert on business processes, working closely with project customers and internal teams to drive process improvements.
- Conducted focus groups with students and stakeholders to gather feedback and implement user-friendly improvements to processes and systems.
- Monitored and refreshed business metrics, investigated discrepancies, and collaborated with leadership to address issues promptly.
Data and Evaluation Assistant
The University of Texas at Austin
09.2014 - 05.2017
- Collected and analyzed data from over 30 universities, providing leadership with detailed reports and recommendations for improvements.
- Applied analytical skills to track survey results and identify process inefficiencies, implementing solutions to enhance data accuracy.
Education
MBA - Business Data Science And Analytics
Angelo State University
San Angelo, TX12.2025
Bachelor of Science - Biology
The University of Texas At Austin
Austin, TX08.2017
Skills
- Report Generation
- CRM Software
- Process Optimization
- Microsoft Office Suite
- Data Analytics & Reporting
- Reports Generation
- Strategic Planning
- Cross-Functional Communication
- Project Management
- Staff Training
- Strategy Development
- Interpersonal Skills
Timeline
Financial Literacy Coach
Dallas College
03.2022 - Current
Senior One Stop Coordinator
The Univeristy of Texas at Austin
07.2020 - 03.2022
One Stop Coordinator
The University of Texas at Austin
06.2019 - 07.2020
Data and Evaluation Assistant
The University of Texas at Austin
09.2014 - 05.2017
MBA - Business Data Science And Analytics
Angelo State University
Bachelor of Science - Biology
The University of Texas At Austin
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