Taylor Spencer
El Cajon,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Bus Tour Operator Guide
San Diego Zoo
San Diego, CA
04.2023 - Current
- Conduct 35 min bus tours of the San Diego Zoo, up to 5 times daily
- Educate zoo patrons about conservation and zoo's mission
- Present educational and entertaining narrative while safely driving a tour vehicle
- Coordinate with team leads and other departments, to provide positive customer service to zoo patrons
Elementary Education Specialist
The O'Farrell Charter School
San Diego, CA
12.2021 - 02.2023
- Manage a caseload of 18 elementary school children with learning and/or physical disabilities
- Initiate contact with parents of students via email, call, or in person, to create relationship, give updates on student progress, and inform about upcoming Individualized Education Plan (IEP) meetings
- Execute IEP meetings with parents, admin, specialists, and educators to answer questions about the report and the student's classroom accommodations
- Write IEP report based off data, and present findings to parents, admin, specialists, and other educators in annual and supplementary IEP meetings
- Coordinate with students' general education teachers to plan math, english, and writing lessons
- Support parents and answer questions, through email, calls, and in person meetings
Employment Specialist & Mental Health Clinician
Community Research Foundation: Adelante
Chula Vista, CA
07.2021 - 12.2021
- Manage a shared caseload of 110 clients who have mental health challenges and/or substance abuse challenges
- Onboard clients into the Community Research Foundation social services program
- Conduct employment assessments with clients, linking them to school, volunteering, or employment opportunities
- Answer all incoming calls from clients, providing support by problem solving with them
- Collaborate with local businesses and agencies in the community for job development and placement options for clients
- Collaborate with Adelante team on care updates for our clients, in daily team meetings
Education
Bachelor of Arts - Psychology
Point Loma Nazarene University
San Diego05.2019
Skills
- Stand-Up comedy
- Improv Comedy
- Group Instruction
- Interactive Teaching and Learning
- Creative Writing
- Promoting Events
- Case Management
Pronouns
they/them
Affiliations
- Stand- Up Comic
- Improv Comic
- Comedy Show Producer
Accomplishments
- Producer of "Gays, Theys, and Baes Comedy Show" at Diversionary Theatre
- Producer of "Everybody, Get in Here! Comedy Show" at Finest City Improv
- Invited to perform in Comedy Roast Battle at the LA Comedy Store and WON!
References
References available upon request.
Timeline
Bus Tour Operator Guide
San Diego Zoo
04.2023 - Current
Elementary Education Specialist
The O'Farrell Charter School
12.2021 - 02.2023
Employment Specialist & Mental Health Clinician
Community Research Foundation: Adelante
07.2021 - 12.2021
Bachelor of Arts - Psychology
Point Loma Nazarene University
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