Summary
Overview
Work History
Education
Community Service
Skills And Expertise
Languages
Accomplishments
References
Timeline
Generic
TAYLOR S. SANTANA

TAYLOR S. SANTANA

Rancho Cucamonga,CA

Summary

Driven and resilient law enforcement professional, recruitment specialist, and property manager with a passion for public service, mentorship, and community engagement. A natural leader with a strong background in criminal justice, public speaking, social media influence, and real estate management. I bring a dynamic, results-driven mindset to every role, thriving in high-pressure environments and excelling at problem-solving, crisis management, and public relations. Whether protecting a community, recruiting the next generation of officers, physically preparing cadets for the demands of law enforcement, or managing investment properties, my dedication to excellence, adaptability, and leadership remains constant. Resilient, adaptable, and knowledgeable leader with extensive experience in law enforcement, recruitment, public speaking, social media, and real estate investment. Dedicated to mentorship, education, and empowering others through public engagement, physical training, and digital content creation. Expert in property management, tenant relations, and real estate investment, ensuring financial success and asset growth. Committed to problem-solving, continuous learning, and making a meaningful impact in every role.

Overview

11
11
years of professional experience

Work History

Real Estate Investor & Property Owner

Self Employed
Rancho Cucamonga, CA
03.2017 - Current
  • Own and manage two rental properties, overseeing leasing, maintenance, and tenant relations.
  • Handle property marketing, rent collection, and financial planning, ensuring long-term profitability.
  • Navigate real estate investment strategies, staying ahead of market trends, and legal requirements.
  • Resolve tenant issues proactively, maintaining high occupancy rates, and positive landlord-tenant relationships.

Online Sales

Self Employed
Rancho Cucamonga, California
10.2015 - Current
  • Monitored inventory levels and placed orders as needed.
  • Developed and implemented strategies to meet sales quotas.
  • Educated customers about products and services offered by the company.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Listened to customer needs to identify and recommend best products and services.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Greeted and assisted customers to foster positive experiences.
  • Identified customer needs by asking questions and advising on best solutions.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Conducted market research to identify selling possibilities and evaluated customer needs actively.

Recruitment, Training & Public Engagement Specialist

San Gabriel Police Department
San Gabriel, CA
08.2024 - 01.2025
  • Designed and executed recruitment campaigns, actively engaging potential candidates at career fairs, community events, and academy outreach booths
  • Created high-impact digital and print materials, including flyers, business cards, and recruitment bumper stickers
  • Final Cut Pro video editing experience, producing compelling social media content to boost recruitment efforts
  • Social media influencer experience, leveraging platforms to connect with a diverse applicant pool and improve public relations
  • Law enforcement academy-style workouts to enhance strength, stamina, and agility
  • Mental resilience training, helping recruits build the confidence and discipline needed to succeed

Police Officer

San Gabriel Police Department
San Gabriel
08.2024 - 01.2025
  • Patrolled assigned areas, enforcing laws, responding to emergencies, and ensuring public safety
  • Conducted investigations, gathered evidence, and prepared detailed reports for legal proceedings
  • Led community outreach efforts, engaging with the public through events, presentations, and safety initiatives
  • Developed social media-driven recruitment strategies, helping attract and mentor new police applicants
  • Trained and mentored new recruits, preparing them for the physical and mental demands of the academy

Social Media Content Creator

Self Employed
Rancho Cucamonga, CA
01.2023 - 06.2024
  • Developed content partnerships with other brands and creators to expand audience reach.
  • Engaged with online communities by responding to comments and messages to foster a positive brand image.
  • Organized giveaways or contests on social networks as part of promotional activities.
  • Implemented hashtag strategies to increase reach and discoverability of content.
  • Researched trending topics related to target audience.

Leasing Consultant

Intersolutions Property Management
09.2020 - 06.2021
  • Managed leasing processes, property tours, and tenant screenings to ensure the best fit for properties
  • Conducted market research to optimize rental pricing strategies and increase occupancy rates
  • Handled lease agreements and compliance, ensuring all transactions met state and federal housing laws

Police Officer

Los Angeles Police Department
Los Angeles
04.2018 - 08.2019
  • Conducted criminal investigations, made arrests, and ensured justice was served through detailed evidence collection and case preparation
  • Developed strong working relationships with law enforcement agencies, community leaders, and local organizations
  • Certified in CPR, first aid, firearms, taser, and non-lethal defense tactics

Asset Protection Officer

Macy’s
San Bernardino, USA
07.2017 - 01.2018
  • Conducted theft prevention, fraud investigations, and loss prevention strategies
  • Maintained accurate logs of all security related activities.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Assisted in the development and implementation of security policies and procedures.
  • Responded to alarms and conducted investigations as required.

Sales Key Holder

Sunglass Hut
Rancho Cucamonga, California
09.2014 - 07.2015
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Conducted market research to identify selling possibilities and evaluated customer needs actively.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Identified customer needs by asking questions and advising on best solutions.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Education

Certificate - POST Requalification Course Training

Rio Hondo Police Academy
Whittier, CA
08-2024

Master of Science - Criminal Justice

California Coast University
Santa Ana, CA
10.2023

Certificate - Law Enforcement Basic Academy

Riverside Sheriff’s Academy
Riverside, CA
06.2021

Certificate - Law Enforcement Basic Academy

Los Angeles Police Academy
Los Angeles, CA
08.2019

Bachelor of Science - Criminal Justice

California State University, San Bernardino
San Bernardino, CA
12.2017

Associate of Science - Administration of Justice

Chaffey College
Rancho Cucamonga, CA
05.2015

Community Service

  • The Giving Spirit, Assisted in fundraising and organizing events to provide aid for the homeless.
  • Water of Life Church & Community Church, Volunteer support in local community projects and outreach.

Skills And Expertise

Patrol Operations & Emergency Response, Criminal Investigations & Report Writing, Crisis Management & De-escalation, Conflict Resolution & Community Policing, Law Enforcement Recruitment & Career Coaching, Public Speaking & Presentation Delivery, Physical Training for Academy Candidates, Weight Training, Running & Tactical Fitness, Social Media Content Creation & Branding, Digital Marketing & Event Coordination, Rental Property Management & Investment, Tenant Relations & Lease Negotiation, Market Research & Financial Planning, Maintenance Coordination & Legal Compliance, Final Cut Pro – Professional Video Editing & Content Creation, Social Media Management & Digital Marketing, Graphic Design (Flyers, Business Cards, Recruitment Materials), Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Team Leadership & Mentorship, Decision-Making Under Pressure, Adaptability & Strategic Thinking, Business & Real Estate Management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

  • Top Scenario Award – 100% (Recognized for exceptional performance in practical scenarios, awarded to recruits who demonstrate superior problem-solving, tactical execution, and decision-making skills under pressure.)
  • CADA Award (Presented by the California Academy Directors Association, recognizing recruits who serve as inspirational role models, set high standards, and earn the respect and nomination of their peers.)

References

References available upon request.

Timeline

Recruitment, Training & Public Engagement Specialist

San Gabriel Police Department
08.2024 - 01.2025

Police Officer

San Gabriel Police Department
08.2024 - 01.2025

Social Media Content Creator

Self Employed
01.2023 - 06.2024

Leasing Consultant

Intersolutions Property Management
09.2020 - 06.2021

Police Officer

Los Angeles Police Department
04.2018 - 08.2019

Asset Protection Officer

Macy’s
07.2017 - 01.2018

Real Estate Investor & Property Owner

Self Employed
03.2017 - Current

Online Sales

Self Employed
10.2015 - Current

Sales Key Holder

Sunglass Hut
09.2014 - 07.2015

Certificate - POST Requalification Course Training

Rio Hondo Police Academy

Master of Science - Criminal Justice

California Coast University

Certificate - Law Enforcement Basic Academy

Riverside Sheriff’s Academy

Certificate - Law Enforcement Basic Academy

Los Angeles Police Academy

Bachelor of Science - Criminal Justice

California State University, San Bernardino

Associate of Science - Administration of Justice

Chaffey College
TAYLOR S. SANTANA