Taylor St Aubin
Tucson,AZ
Summary
Dynamic professional with supervisory experience at Target, Discount Tire, and call centers, excelling in inventory management and customer service. Proven track record of enhancing workflow efficiency and reducing product damage by implementing safety protocols. Adept at active listening and adaptability, fostering seamless communication and client satisfaction. Committed to continuous improvement and delivering exceptional results.
Overview
15
15
years of professional experience
Work History
Warehouse Lead
Target
07.2021 - 09.2025
- Supported team members by ensuring timely completion of tasks.
- Assisted in inventory management and stock organization tasks.
- Collaborated with colleagues to streamline workflow processes.
- Adapted quickly to changing priorities and demands within the warehouse setting.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Used hand-held scanners and physical logs to accurately track item movements.
- Reduced product damage during storage and transportation by enforcing proper handling techniques and safety protocols.
Sales Associate
Home Depot
09.2019 - 01.2021
- Delivered exceptional customer service to enhance shopping experiences and foster client loyalty.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Collaborated with team members to maintain store displays, optimizing product visibility and engagement.
Electrical Apprentice
Custom Electric
05.2019 - 12.2020
- Participated in training sessions to improve knowledge of electrical codes and industry best practices.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
- Supported project success by assisting with wiring layouts, conduit bending, circuit connections, and other essential tasks as directed by senior electricians.
Customer Service Representative
State Farm
11.2016 - 08.2019
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed multiple customer accounts, ensuring accurate information and timely responses.
- Trained new staff on company policies and customer service best practices.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Lube Technician
Goodyear Tire & Rubber
05.2015 - 08.2017
- Performed oil changes and lubrication services efficiently to ensure optimal vehicle performance.
- Conducted thorough inspections of vehicles to identify maintenance needs and recommend services.
- Maintained inventory of lubricants, filters, and parts to streamline service operations.
- Kept shop areas neat, clean, and free of safety hazards.
Service Coordinator
Discount Tire
02.2011 - 12.2016
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Coordinated and monitored service activities to confirm work met all requirements.
Education
High School Diploma -
Santa Rita
Tucson, AZ01-2009
Skills
- Supervisory experience
- Time management
- Customer service
- Willing to learn
- Attention to detail
- Reliability
- Active listening
- Hand and power tool operation
- Adaptability and flexibility
- Inventory management
Timeline
Warehouse Lead
Target
07.2021 - 09.2025
Sales Associate
Home Depot
09.2019 - 01.2021
Electrical Apprentice
Custom Electric
05.2019 - 12.2020
Customer Service Representative
State Farm
11.2016 - 08.2019
Lube Technician
Goodyear Tire & Rubber
05.2015 - 08.2017
Service Coordinator
Discount Tire
02.2011 - 12.2016
High School Diploma -
Santa Rita