Taylor Talbott
Giddings,TX
Summary
Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Technician
Alpha one Ford
02.2024 - Current
- Performs road tests for diagnosis of clients' complaint and verification of repair
- Test components and systems using diagnostic tools and special service equipment
- Performs line technician services, routine inspections and maintenance, system diagnostics, and full automotive troubleshooting and testing
- Perform work specified on repair order with efficiency; maintain all vehicle records by recording services and repairs
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Juvenile Correctional Officer
Texas Juvenile Justice Department (TJJD)
08.2023 - 01.2024
- Security checks: Conducting inspections for contraband, ensuring the safety and security of the facility through routine checks of doors, windows, and grounds.
- Maintaining order and discipline: Enforcing facility rules, addressing conflicts, and resolving disputes among youth.
- Supervising movement: Overseeing the movement of youth inside and outside the facility.
- Emergency preparedness: Participating in fire drills, emergency response drills and other safety procedures.
- Monitoring behavioral progress: Observing and documenting youth behavior and reporting significant changes to staff and the dean of Texas Juvenile Justice Department.
Customer Service Representative
Quantix
11.2022 - 07.2023
- Communicate clearly and effectively with customers and internal divisions to ensure the expeditious handling of all customer needs.
- Ensure that all documentation is sufficiently detailed while regularly meeting deadlines for time-sensitive activities.
- Demonstrate the ability to tactfully handle difficult situations that arise day-to-day.
- Focus on the improvement of the tasks involved and the methods used necessary to provide a quality service to the customer.
Service Technician
Ford
06.2022 - 11.2022
- Performs road tests for diagnosis of clients' complaint and verification of repair; Test components and systems using diagnostic tools and special service equipment
- Performs line technician services, routine inspections and maintenance, system diagnostics, and full automotive troubleshooting and testing
- Perform work specified on repair order with efficiency; maintain all vehicle records by recording services and repairs
Utility Inspection Foreman
Osmose Utility Services
11.2021 - 03.2022
- Responsible for interviewing and hiring of crewmembers, payroll, supervision of job specifications, meeting contract specifications and customer satisfaction.
- Excavation, in-depth inspection, proper treatment, and backfilling of utility poles.
- Maintained company truck and tools/equipment averaging $70,000.Tracked Vehicle maintenance and coordinated with Territory supervisor for parts/supplies.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
Wheeled Vehicle Mechanic (91B)
United States Army
07.2015 - 03.2021
- Collaborated with 20 trainers to instruct 5,000 new personnel in 3week courses teaching cross-functional skills that are utilized through various departments in the organization.
- Provided supervision to the welfare, safety, and health of personnel and provided technical and tactical leadership.
- Facilitated assistance and guidance on the safety risk assessments and development of plans and Standard Operating Procedures.
- Senior Mechanic
- Maintained service records and scheduling of fleet vehicles, approving authority of ordering parts and part receiving for $2M in equipment.
- Supervised shop operations and personnel ensuring their training, professional development, and management of automated logistics.
- Assembled, troubleshoot, and repair heavy mechanical equipment utilizing air-powered and hand tools such as rivet guns, cherry max guns, drills, drill presses, and crimpers.
- Biometrics Identification Systems Operator
- Collected personal information, fingerprinting, retina scanning, taking profile pictures of individuals, and printing access cards and vehicle registration passes.
- Analyzed, researched, designed, and implemented planning of biometric solutions for the modernization of existing solutions.
- Provided technical knowledge and advice on process flow and sustainment of solutions to enhance performance, security, and availability.
- Vehicle Mechanic
- Assisted a team of 5 personnel with emergency vehicle repair in high-risk environments for all vehicles in the department's fleet.
- Installed and ordered parts, gathered information from technical manuals, diagnosed faults on vehicles, and maintained scheduled and unscheduled maintenance.
- Maintained $500K in equipment and conducted ordering of special replacement parts and components for vehicles and supervised inventories of storage areas to maintain proper accountability.
Education
High School Diploma -
Hardin ISD
Hardin, TX01-2015
Skills
- Risk Management
- Customer Service
- Training Development
- Installation and repair
- Inventory Management
- Attention to detail
- Quality Assurance
- Punctual and reliable
- Process Improvement
- Repair techniques
- Documentation and reporting
- Problem and issue resolution
Certification
- CME - Certified Maintenance Employee
Timeline
Service Technician
Alpha one Ford
02.2024 - Current
Juvenile Correctional Officer
Texas Juvenile Justice Department (TJJD)
08.2023 - 01.2024
Customer Service Representative
Quantix
11.2022 - 07.2023
Service Technician
Ford
06.2022 - 11.2022
Utility Inspection Foreman
Osmose Utility Services
11.2021 - 03.2022
Wheeled Vehicle Mechanic (91B)
United States Army
07.2015 - 03.2021
High School Diploma -
Hardin ISD
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