Eager and Skilled Lifeguard always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Talented swim instructor, committed to promoting safety in and around pools. Certified in First Aid/CPR/AED and Lifeguard Management.
Hi, I’m
Taylor Taliaferro
Westford,MA
Summary
Overview
8
years of professional experience
Work History
US POSTAL SERVICEMAYNARD, MA
SALES AND SERVICE CLERK
10.2019 - Current
Job overview
- Performs a variety of sales and customer services at a retail window
- Rents post office boxes, receives rental payments, conducts reference checks, and completes related forms
- Provides sales and customer service support by greeting customers and explaining store layout
- Promotes products based on customer needs and provides additional information about product features, incentives, and services to the public
- Maintains appearance of retail area by setting up, arranging, and replenishing displays, selling areas, work stations, storage areas and merchandise racks
- Checks and sets post office stamp- vending machines and postage meters
- Conducts product inventories by counting items on hand
- Verifies and records sales floor inventory; brings inventory discrepancies and reports to the attention of the appropriate supervisor
- Delivers and collects mail on foot or by vehicle under varying conditions in any area; maintains pleasant and effective public relations with customers and others
- Distributes primary and one or more secondary schemes of incoming mail by delivery point based on a knowledge of the distribution scheme established for the office, branch or station
- Sorting of mail to carrier routes, cities, states, foreign countries, post office boxes, or other separation; and may require knowledge of a distribution scheme
- Reports all unusual incidents or conditions relating to mail delivery to supervisor, including conditions of mail boxes and other mail receptacles
- Check mail for residents which is undeliverable as addressed is not improperly held, and/or delivers stamps or other supplies to contractor carrier stations
- Follows established safe work methods, procedures and safety precautions while performing all duties
- Adheres to established policies and procedures by exercising good judgment when determining when to leave mail or leave a notice and return mail to post office for customer pick-up.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Produced high-quality communications for internal and external use.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Processed incoming and outgoing mail and packages according to established procedures.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
US AIR FORCE COMMISSARY/EXCHANGE/GYMBedford, MA
STORE ASSOCIATE
01.2019 - 01.2021
Job overview
- As Store Associate my responsibility performing store worker duties to include receiving, handling, marking, preparing and maintaining stock levels of resale items of a commissary store
- Maintain operation of an electronic check-out system (cash register) to record unit prices, proper accounts, items, purchase totals, surcharge, and correct change due
- Determines proper prices by unit marking, price scanning, or reference to price lists, and effects price changes as necessary
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
- Accepts cash or other negotiable instruments according to established procedures
- Checks validity of and credits coupons and other media
- Accomplishes error corrections, voids, etc., using proper notations and guidance from supervisors
- Receives change fund and checks cash drawer
- At the end of assigned shift, returns all currency to the cash control office
- Verify change fund and amount of currency received during an assigned shift
- Checks patron identification cards and ensures authorized entry and purchase of commissary merchandise
- Issues patron refund, answers patron questions or complaints, referring those that cannot be handled personally to the supervisor
- Increased sales and customer satisfaction through personalized servicing.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed strong rapport with customers and created positive impression of business.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
MT. WACHUSETT COMMUNITY COLLEGEGARDNER, MA
WATER SAFETY INSTRUCTOR
01.2019 - 06.2020
Job overview
- Assigned the primary responsibility to provide service in a pleasant, helpful, and effective manner to all prospective students and to all members of the college community
- Instructed students in water safety techniques.
- Taught emergency response and rescue protocols for water safety.
- Responsible for the timely preparation of student assessment efforts, planning, collecting data, and reporting as they relate to the Water Safety course general education and developmental outcomes
- Actively participates in setting goals and objectives, completing report forms, collecting data, analyzing data and preparing a report using guidelines established by the Aquatics Director
- Perform instructional duties; Mentor
- Water Safety Aides; Perform administrative duties, light clerical and front desks duties; Light custodial and attends in-service training
- Create instructional materials, teach preschool, school age and adult learn to swim, water safety and aquatic specialty classes for the Aquatics department
- Take immediate direction form the Aquatics Director/Head Instructor regarding assignments and daily duties
- Follow the Red Cross Aquatic Program as outlined
- Monitor and record students progress on skill sheets
- Take class attendance
- Maintain a positive teaching approach
- Maintain safety
- Enforce all rules and regulations
- When an emergency arises react to them based on the situation and remain positive
- Perform other related duties as assigned to the smooth operations of the Aquatics Program.
- Demonstrated basic to advanced swim techniques and breathing exercises.
- Collaborated with parents regarding youth swim goals and planned course path.
- Earned Water Safety Instructor certification and managed beachfront safety.
- Maintained knowledge and certification of first aid and CPR.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Took notes strengths and weaknesses of each child in class to track progress.
- Prepared equipment before each class class and stored items promptly after classes.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
CAMP WELLSVILLE INC.Ashburnham, MA
LIFEGUARD
06.2019 - 08.2019
Job overview
- Responsible for the discharge of duties for camp beach area, including the docks, rafts, boats, and shed, and shall enforce whatever rules for use of beach equipment.
- Supervisor of boat traffic and mooring near the beach area and shall keep all boat equipment locked.
- Enlist volunteers for whatever help is deemed advisable for waterfront programs and maintenance of the beach facilities.
- Supervise and plan any boating activity and children playing in the beach area.
- Responsible for the safety of persons using the waterfront facilities while on duty at the beach.
- Patrolled beach to check on beach-goers and identify unauthorized activities such as alcohol use.
- Responded promptly to emergencies on beach and in water, administered first aid and CPR and coordinated hospital transportation.
- Secured facilities against access and damage during severe weather conditions and closures.
- Set up and broke down equipment, umbrellas and chairs.
- Maintained professional, neat and safe swimming area with regular attention to trash and chair arrangements.
USAFBEDFORD, MA
LIFEGUARD/WATER SAFETY INSTRUCTOR
06.2018 - 06.2019
Job overview
- Performs other duties as assigned
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Monitored safety of guests in and around swimming pool.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Responded to patron incidents in professional and timely manner.
- Inspected pools and pools areas for adherence to safety protocols.
- Cleared pool areas of debris and hazardous objects to increase safety.
- Responded to emergency situations in a timely, efficient manner.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Educated patrons on safety protocols and enforced safety rules.
- Trained new lifeguards on safety procedures and protocol.
- Recorded daily activity logs and incident reports for tracking purposes.
- Provided friendly customer service to guests and addressed concerns.
- Inspected and tested pool equipment functionality to minimize hazards.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Administered CPR and first-aid following best practices.
- Provided instruction and assistance to patrons on proper use of recreational equipment.
- Conducted patrols to identify and help those in need of immediate care and assistance.
- Entered water immediately to pull struggling swimmers to safety.
- Sampled pool water to check chemical levels prior to starting swimming instruction.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Assisted in organizing and implementing recreational activities and programs.
- Earned Water Safety Instructor certification and managed beachfront safety.
- Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Reiterated water safety practices and lifesaving measures at every class to prevent accidents.
- Tracked students' progress and gave constructive feedback for skills requiring improvement.
- Reminded students to practice swimming strokes to develop their skills and improve technique.
- Scanned main areas to monitor for any safety risks.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
- Shared tips with patrons on swimming techniques and strength training.
- Gave private lessons to students and taught floating techniques and treading water.
US NAVYHONOLULU, HI
WATER SAFETY INSTRUCTOR/LIFEGUARD
01.2016 - 01.2018
Job overview
- PROTECTS PATRONS FROM HAZARDOUS CONDITIONS BY ENSURING THAT SAFETY AND POOL RULES AND REGULATIONS ARE ENFORCED.
- SUPERVISES PATRONS FOR SAFETY AND CROWD CONTROL.
- PERFORMS RESCUE WORK, PROMPTLY RENDERS EMERGENCY FIRST AID, AND CALLS FOR MEDICAL ASSISTANCE AS NECESSARY.
- PERFORMS WATER AND LAND RESCUES EQUAL TO THE STANDARD OF TRAINING WHEN A WATER EMERGENCY IS TAKING PLACE (E.G DROWNING, MEDICAL OR TRAUMA IN THE WATER).
- MANAGES RESPIRATORY AND CARDIAC EMERGENCIES TO INCLUDE PERFORMING CARDIO PULMONARY RESUSCITATION (CPR), BAG-VALVE-
- MASK RESUSCITATION, OR AUTOMATIC EXTERNAL DEFIBRILLATION (AED).
- USES AND MAINTAINS CARE OF EMERGENCY EQUIPMENT SUCH AS SPECIALIZED KITS AND RESCUE BAGS, BACKBOARDS, HEAD IMMOBILIZERS.
- VARIOUS SWIMMING SKILLS AND WATER SAFETY FOR ALL AGE GROUPS PREPARES MATERIAL FOR CLASSES BEING TAUGHT ENSURES THE SAFETY OF ALL PATRONS IN THE CLASS.
- PROMPTLY REPORTS SAFETY HAZARDS TO SUPERVISOR
- COMPLETES INCIDENT REPORTS AND ASSISTS IN MAINTAINING ROUTINE DOCUMENTS AND REPORTS.
- ENSURES PROPER DISPOSAL OF MEDICAL WASTE AND POTENTIALLY INFECTIOUS MATERIALS.
Education
UNIVERSITY OF MASSACHUSETTES
BS
2026
University Overview
Skills
- Strong Client Relations
- Group and Individual Instruction
- Pool Policies Enforcement
- Swimming Lessons
- First Aid
- Full Safety Compliance
- Team Collaboration
- Public Safety
- CPR Certified
Leadership
Leadership
Air Force Recruit Officer Training Cadet Fourth Class C/4C
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
SALES AND SERVICE CLERK
US POSTAL SERVICE
10.2019 - Current
LIFEGUARD
CAMP WELLSVILLE INC.
06.2019 - 08.2019
STORE ASSOCIATE
US AIR FORCE COMMISSARY/EXCHANGE/GYM
01.2019 - 01.2021
WATER SAFETY INSTRUCTOR
MT. WACHUSETT COMMUNITY COLLEGE
01.2019 - 06.2020
LIFEGUARD/WATER SAFETY INSTRUCTOR
USAF
06.2018 - 06.2019
WATER SAFETY INSTRUCTOR/LIFEGUARD
US NAVY
01.2016 - 01.2018
UNIVERSITY OF MASSACHUSETTES
BS
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