Taylor Tant
Liston Gainey State Farm
Augusta,GA
9
years of professional experience
I am a highly experienced bartender and server. I deliver attentive guest service and I thrive in fast-paced hospitality settings. I give exceptional customer service, as my main goal is to always make sure the guests are satisfied and happy. This also allows me to quickly build rapport, as I truly care for my guests and want them to have a positive experience. I believe the foundation to a successful business is a staff that puts customer service first. This makes people want to come back if they have a pleasant experience with their server.
Work History
Lead Bartender
1 Year 9 Months- Prepare cocktails, beer, and wine orders with consistent speed and attention to presentation.
- Deliver attentive table and bar service that supports a welcoming guest experience.
- Handle cash, card, and receipt transactions with care during busy service periods.
- Maintain clean bar stations, stocked service areas, and organized workspaces throughout each shift.
Sales Associate at State Farm
2 Years 10 Months- Handle [number] customer inquiries daily with policy-based answers and clear payment guidance.
- Build lasting customer relationships that encourage repeat business and positive word-of-mouth.
- Process returns, exchanges, and refunds in line with store policy and payment procedures.
- Develop strong rapport through friendly conversation and attentive listening to uncover individual needs.
- Answer customer questions clearly using policy knowledge and payment information.
- Achieve monthly sales targets by applying effective sales strategies and product knowledge.
Bartender/Barista
3 Years 5 Months- Developed creative bar menus and signature drink recipes by researching emerging industry trends and guest preferences.
- Built strong knowledge of espresso preparation and coffee-and-spirits combinations to produce balanced, high-quality beverages.
- Maintained a clean, organized work area throughout service to support safety, presentation, and efficient drink preparation.
- Handled simultaneous customer and team needs in a high-volume setting while minimizing delays and preventing errors.
- Improved customer satisfaction by delivering attentive service, thoughtful product recommendations, and high-quality cocktails.
Bartender
6 Years 4 Months- Managed over 250 whiskey selections, organizing inventory and storage to keep stock aligned with demand.
- Handled 16 bar seats and full-service tickets while taking food orders and mixing drinks during busy shifts.
- Maintained calm, professional service in a fast-paced environment while balancing multiple guest needs efficiently.
- Built repeat business by cultivating strong customer relationships and providing attentive guest interaction.
- Consistently met or exceeded sales targets by upselling premium products without sacrificing guest satisfaction.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Kept the bar clean, stocked, and visually organized by replenishing liquor, syrups, juices, and garnishes.
Skills
Customer service
Cash handling
Guest relations
Product recommendations
Upselling
Inventory management
Register opening and closing
Sales targets
Customer follow-up
Lead qualification
Account retention
Client onboarding
Policy knowledge
Payment processing
Transaction reconciliation
Record keeping
Timeline
Lead Bartender
Oliviana Bar Italiano & Pizzeria
2025.02 - CurrentRead More
Sales Associate at State Farm
Liston Gainey State Farm
2024.01 - CurrentRead More
Bartender/Barista
Metro Coffehouse And Pub
2020.07 - 2023.12Read More
Bartender
Whiskey Bar Kitchen
2017.08 - 2023.12Read More