Taylor Hanford
Warner Robins,GA
Summary
Certified professional with a strong background in pharmacy operations, medication management, and patient care. Recognized for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with a focus on accuracy and compliance with regulatory standards. Behavioral health professional prepared to bring valuable experience to a new role. Known for implementing effective behavior plans and contributing to client progress. Proven ability to collaborate with team members and adapt to dynamic environments, leveraging skills in data-driven decision-making and client engagement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Applied ABC
12.2023 - Current
- Developed and implemented individualized treatment plans for clients with autism spectrum disorders.
- Collaborated with interdisciplinary teams to develop effective strategies for client progress tracking.
- Ensured compliance with ethical standards and state regulations in all behavioral interventions provided.
- Reduced challenging behaviors through the implementation of positive reinforcement strategies.
RBT- Registered Behavior Technician
Already Autism Health
Macon, GA
12.2023 - Current
- Implemented individualized treatment plans to enhance client behavioral outcomes.
- Collaborated with interdisciplinary teams to ensure continuity of care and support strategies.
- Documented client progress accurately, maintaining compliance with regulatory standards.
CPHT - CERTIFIED PHARMACY TECHNICIAN
Kroger
01.2022 - Current
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
- Completed paperwork, entering prescription and insurance or billing information into patient profiles
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Assisted in preparation, distribution and storage of pharmaceuticals
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
Store Manager
Big Picture
09.2017 - 11.2021
- Managed inventory control, cash control and store opening and closing procedures
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
- Assisted with hiring, training and mentoring new staff members
- Reconciled daily sales transactions to balance and log day-to-day revenue
- Trained new employees on proper protocols and customer service standards
- Developed and implemented successful staff incentive programs to motivate employees
- Interacted well with customers to build connections and nurture relationships.
Education
Associates - Accounting And Finance
Central Georgia Technical College
Macon, GA05.2022
Associates - Business Management
Central Georgia Technical College
Macon, GA05.2022
Diploma -
Houston County High School
Warner Robins, GA05.2016
Skills
- Data collection
- Social skills development
- Reinforcement strategies
- Behavior reduction strategies
- Prompting techniques
- Problem-solving skills
- Confidentiality and HIPAA
- Insurance billing
- Medication dispensing
- Patient confidentiality
- HIPAA
- Pharmaceutical calculations
Certification
Registered Behavior Technician since 11/01/23
Certified Pharmacy Technician since 02/05/22
First-Aid Certified renewed 09/11/24
Timeline
Registered Behavior Technician
Applied ABC
12.2023 - Current
RBT- Registered Behavior Technician
Already Autism Health
12.2023 - Current
CPHT - CERTIFIED PHARMACY TECHNICIAN
Kroger
01.2022 - Current
Store Manager
Big Picture
09.2017 - 11.2021
Associates - Accounting And Finance
Central Georgia Technical College
Diploma -
Houston County High School
Associates - Business Management
Central Georgia Technical College