Taylor Templet
St Amant,LA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Wholesale Distributor
McKee Foods
08.2023 - Current
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Streamlined inventory management processes for more efficient order fulfillment and reduced backorders.
- Negotiated favorable pricing and payment terms with suppliers, improving profit margins for the company.
- Implemented a new sales forecasting system to better anticipate product demand and optimize inventory levels.
- Developed marketing strategies to promote new products and expand market share within the industry.
- Collaborated with vendors to ensure timely delivery of products, minimizing stockouts and customer complaints.
- Provided exceptional customer service, resolving issues promptly and maintaining high levels of client satisfaction.
Insurance Agent
Goosehead Insurance Agency
08.2016 - 06.2023
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
- Streamlined administrative tasks, improving overall office efficiency and productivity.
Insurance Specialist
State Farm
01.2014 - 08.2016
- Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
- Streamlined policy management by regularly updating client information and tracking policy changes.
- Reduced claims processing time by effectively collaborating with adjusters, claimants, and internal departments.
- Increased sales revenue with persuasive presentations of insurance products tailored to clients'' needs.
- Strengthened client relationships through consistent follow-ups, ensuring timely renewals and retention.
- Supported underwriting department by meticulously reviewing applications for accuracy and risk assessment.
- Improved operational efficiency by developing procedures for processing claims, payments, and endorsements.
Education
Bachelor of Science - Insurance And Risk Management
University of Louisiana At Lafayette
12.2012
Skills
- Account management
- Logistics coordination
- Performance monitoring
- Operational efficiency
- Team leadership
- Inventory management
- Data analysis
- Marketing campaigns
Certification
LA property & Casualty Licensed
LA Life & Health Licensed
Timeline
Wholesale Distributor
McKee Foods
08.2023 - Current
Insurance Agent
Goosehead Insurance Agency
08.2016 - 06.2023
Insurance Specialist
State Farm
01.2014 - 08.2016
Bachelor of Science - Insurance And Risk Management
University of Louisiana At Lafayette
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