Jason Trahan
Summary
Dedicated Account Manager promoting dynamic client management, issue resolution and relationship-building skills. Effective at maximizing repeat business opportunities. Proven history of increasing revenue while bringing in new clients.
Overview
28
28
years of professional experience
Work History
Wholesale Distributor
Self-enployed
Houma, LA
06.2004 - Current
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Monitored multiple location operators to keep track of all Sales and service levels
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
- Increased sales consistently over a 15 year a span
- Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
- Executed new sales strategies and techniques with clients, increasing revenue to $1.8 million.
Account Manager
Delta Beverage Group
Schriever, LA
01.1997 - 06.2004
- Communicated with customers as soon as issues arose to immediately determine resolution before problem escalated
- Reached out to accounts frequently to measure satisfaction and increase revenue
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals
- Managed and maintained client book of accounts and weekly sales records
- Secured long-term accounts by identifying client needs and providing recommendations to promote brand effectiveness and product benefits and delivering product on time
- Consistently exceeded sales goals for accounts by upselling products to existing customers and bringing in new accounts
Education
BBA - Business Administration
Nicholls State University
Thibodaux, LA2000
Skills
- Issue resolution
- Relationship Building
- Account management
- Order processing
- Customer relationships
- Public relations
- Goal-oriented
- Sales solutions
- Business development
- Time management
Timeline
Wholesale Distributor
Self-enployed
06.2004 - Current
Account Manager
Delta Beverage Group
01.1997 - 06.2004
BBA - Business Administration
Nicholls State University