Experienced Server offering 9 years of experience delivering friendly, prompt service to customers. Skillful in customer service, knowledge of POS operations, and restaurant operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Ruffinos
Baton Rouge, LA
10.2023 - Current
Accurately recorded orders on cash register and point-of-sale system. (Toast POS)
Provided exceptional service to high volume of daily customers.
Operated POS terminals to input orders, split bills and calculate totals.
Greeted customers, answered questions and recommended specials to increase profits.
Trained new employees on restaurant procedures and plating techniques.
Server
Library Wine & Provisions
Gonzales, LA
01.2023 - 10.2023
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Took orders from customers accurately and in a timely manner.
Responded efficiently to guest inquiries and complaints in a professional manner.
Accurately recorded orders on cash register and point-of-sale system (Toast POS)
Bartender
Outback Steakhouse
Gonzales, LA
07.2015 - 01.2023
Greeted customers and provided excellent customer service.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Maintained inventory of liquor, beer, wine, and other beverage items.
Processed payments accurately and efficiently with POS system.
Participated in weekly team meetings to discuss goals and objectives set by management.
Trained new bartenders on drink preparation and upselling techniques.