Taylor Thomas
San Antonio,TX
Summary
With over 10 years of experience at J.B. Hunt Transport, Inc., I have consistently demonstrated a strong work ethic, reliability, and a commitment to customer success. Throughout my career, I've built and maintained excellent relationships with customers, superiors, and colleagues. I am results-driven, with notable achievements in process improvement, leadership, and enhancing customer satisfaction. My ability to foster collaboration and drive operational efficiency has contributed to sustained success and positive outcomes for the company and its client.
Overview
11
11
years of professional experience
Work History
Sr Operations Manager
J.B. Hunt
02.2023 - Current
- Company Overview: Dedicated Contract Services – Steves and Sons
- Oversee Texas, Utah, and Tennessee Locations
- Manage 4 Transportation Mangers, 1 Admin, 1 DMIT, 1 Intern
- Rebuilt customer relationship
- Renewed a 5 year contract extension
- Helped interview potential candidates in the area
- Completed Leaders 301
- In line with budget both years
- 2024 CVD Account of the Year
- Cost savings for our customer
- Increased backhaul savings YoY
- Dedicated Contract Services – Steves and Sons
Operations Manager II
J.B. Hunt
06.2019 - 02.2023
- Company Overview: Dedicated Contract Services – International Paper/Conn’s
- Oversee the South/Central Texas area
- Managed 2 Transportation Managers, 27 Drivers
- Provide team development through on hands training and decision making
- Scheduling for new manager trainees
- Focus on continuous improvement of logistics processes and communication with customers
- In line with budgets
- 2 Years Accident Free, International Paper
- Cost-containment ideas and implementation
- Completed audits of company accounts to be in compliance
- Address safety issues promptly and work to prevent reoccurrence
- Hire and Train new drivers on company account protocols and safety procedures
Operations Manager
J.B. Hunt
02.2015 - 06.2019
- Company Overview: Dedicated Contract Services – Mission Foods
- Oversaw the South Texas area for Mission Foods
- Managed 11 Truck Drivers
- Built Strong Customer Relationship
- In line with Budgets
- Optimized routing
- Strong Safety results
- Low driver turnover
- Led and Planned customer CVD meetings
- Managed relationship between Ruan and Mission Foods
Operations Supervisor
J.B. Hunt
03.2014 - 02.2015
- Company Overview: Dedicated Contract Services - Anheuser Busch Account
- Managed 20 Truck Drivers
- Covered the Logistics Coordinator
- Lead Operations Supervisor
Education
Bachelor of Business Administration - Management
Rawls College of Business, Texas Tech University
Lubbock, TX12.2013
Skills
- Microsoft Office
- Leadership
- People Management
- Process improvement
- Interpersonal skills
- Procedure optimization
- Microsoft outlook
- Relationship building
Awards
Eagle Scout Award, July 2009
Timeline
Sr Operations Manager
J.B. Hunt
02.2023 - Current
Operations Manager II
J.B. Hunt
06.2019 - 02.2023
Operations Manager
J.B. Hunt
02.2015 - 06.2019
Operations Supervisor
J.B. Hunt
03.2014 - 02.2015
Bachelor of Business Administration - Management
Rawls College of Business, Texas Tech University
Similar Profiles
Emmanuel DiazEmmanuel Diaz
CDL A Truck Driver at J.B. HuntCDL A Truck Driver at J.B. Hunt
Mandy JordanMandy Jordan
Regional Service Manager II at J.B. HuntRegional Service Manager II at J.B. Hunt
Kacey DuvaKacey Duva
Billing Representative at J.B. HuntBilling Representative at J.B. Hunt