Competent Program Events Manager with proven ability to develop creative, effective and successful event strategies. Possesses excellent communication and interpersonal skills to establish and maintain positive working relationships. Adept at managing all aspects of event planning including logistics, venue selection and catering.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Program Events Manager
Hoke County Parks And Recreation
5215 Fayetteville Rd. Raeford, NC 28376
05.2023 - Current
Managed administrative logistics of events planning, event booking, and event promotions.
Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
Solicited feedback from clients to assess event success and uncover opportunities for improvement.
Coordinated florists, photographers, and musicians for events.
Interviewed clients to understand event scopes of work and establish budgets.
Oversaw preparation and management of event budgets to deliver at or below projected costs.
Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
Produced detailed proposals for events to document timelines, suppliers and budgets.
Utilized job-related software to create standard guidelines, calendars and budgets for each event.
Clerk
Hoke County Parks And Recreation
423 E. Central Ave Raeford, NC 28376
07.2022 - 05.2023
Interacted with customers by phone, email, or in-person to provide information.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Maintained filing system and organized customer documents for easy retrieval of information.
Monitored office supplies and made arrangements for restocking of low-stock items.
Shift Manager
Jersey Mike's Subs
8018 Raeford Rd. Raeford, NC 28376
06.2017 - 05.2023
Trained and mentored new employees to maximize team performance.
Kept employees operating productively and working on task to meet business and customer needs.
Supervised employees and oversaw quality compliance with company standards for food and services.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Coached crew members to optimize performance and motivate toward more efficient work.
Cooperated with coworkers to improve customer experience and manage storefront.
Tracked receipts, employee hours, and inventory movements.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.