Taylor Towberman
Grant,MN
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Stillwater Veterinary Clinic
Stillwater, Minnesota
02.2024 - 07.2024
- Scheduled appointments for veterinary consultations and follow-up visits.
- Collaborated with veterinary staff to ensure smooth operations.
- Managed patient records using clinic management software.
- Assisted clients with billing questions and payment processing.
- Answered customer inquiries and provided accurate information regarding products and services.
Private Nanny
ASK - Private Family
Mahtomedi, Minnesota
11.2022 - 07.2024
- Maintained open communication with parents regarding child progress and needs.
- Developed schedules for daily routines and activities to enhance time management.
- Fostered emotional growth through positive reinforcement and supportive interactions.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
Assistant Teacher
World Around Us Child Care
White Bear Lake, Minnesota
01.2022 - 05.2022
- Engaged children in creative play to foster social and emotional development.
- Communicated effectively with parents regarding children's progress and behavior.
- Monitored children's interactions to promote teamwork and conflict resolution skills.
- Implemented safety protocols to ensure a secure environment for all children.
Education
Bachelor of Arts - Organizational Leadership
Miami University
Oxford, Ohio05-2028
High School Diploma -
Mahtomedi High School
Mahtomedi, Minnesota 06-2024
Skills
- Team collaboration
- Effective communication
- Conflict resolution
- Data organization
- Problem solving
- Multi-line phone management
- Scheduling
- Recordkeeping strengths
- Client relations
References
References available upon request.
Timeline
Customer Service Representative
Stillwater Veterinary Clinic
02.2024 - 07.2024
Private Nanny
ASK - Private Family
11.2022 - 07.2024
Assistant Teacher
World Around Us Child Care
01.2022 - 05.2022
Bachelor of Arts - Organizational Leadership
Miami University
High School Diploma -
Mahtomedi High School
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