Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Townsend

Drexel Hill,PA

Summary

Hardworking, tenacious young lady. Looking for experience in leading a team to greatness. I strive for the best performance and look for ways to better improve.

Overview

3
3
years of professional experience

Work History

Team Manager

Whirlwinds Speed Academy/ Track Club
06.2021 - 08.2023
  • Coordinated team collaboration to share ideas and build best practices.
  • Helped guide parents through paperwork
  • Organized paperwork
  • Handled intake forms
  • Analyzed team performance data to provide meaningful insights, enabling informed decision-making.
  • Cultivated positive, productive team environments, resolving conflicts quickly.

Ice Cream Server

Crave Creamery
04.2023 - 05.2023
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Processed sales transactions for cash, debit, and credit purchases.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.

Cashier

Shoprite
06.2021 - 05.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Returned unwanted groceries back to required locations

Assistant Cleaner

Dynamic Cleaning Company
04.2020 - 04.2021
  • Cleaned and sanitized bathrooms, offices and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Emptied trashcans and transported waste to collection areas.

Education

Chemistry

Bowie State University
Bowie, MD
04.2027

High School Diploma -

Monsignor Bonner And Archbishop Prendergast
Drexel Hill, PA
06.2023

Skills

  • Customer Service
  • Team Leadership
  • Time Management
  • Strives to achieve
  • Written and Verbal Communication
  • Reliable

Timeline

Ice Cream Server

Crave Creamery
04.2023 - 05.2023

Team Manager

Whirlwinds Speed Academy/ Track Club
06.2021 - 08.2023

Cashier

Shoprite
06.2021 - 05.2022

Assistant Cleaner

Dynamic Cleaning Company
04.2020 - 04.2021

Chemistry

Bowie State University

High School Diploma -

Monsignor Bonner And Archbishop Prendergast

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Taylor Townsend