Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Tubbs

Hopwood,PA

Summary

Forward thinking Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to optimize the work day without impacting quality of products and services. Dedicated team player committed to building high-performing teams.

Overview

3
3
years of professional experience

Work History

Client Operations Supervisor

ContactUS Communications
12.2023 - Current
  • Established clear expectations for staff performance, leading to higher levels of accountability among team members during project start up.
  • Enhanced team performance through ongoing coaching, training, and mentoring of staff members.
  • Improved client satisfaction by proactively addressing operational issues and implementing effective solutions.
  • Analyzed and reported on key performance metrics to senior management.

Bar and Restaurant Manager

Duck Hollow Golf Club
05.2021 - 10.2023
  • Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
  • Coordinated inventory control processes for reduced waste to optimize profit margins.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Managed administrative logistics of event planning, booking and promotion.

Temporary Receptionist

MiddleTown Tractor Sales
02.2021 - 05.2021
  • Streamlined front desk operations for increased efficiency by promptly managing phone calls, emails, and walk-in clients.
  • Confirmed and scheduled appointments, implemented and maintained a filing system, created delivery routes.

Education

Degree in Progress - Mortuary Science

Penn-West California
California, PA

Skills

    Customer Service

    Problem-Solving

    Employee Relations and Conflict Resolution

    Organizational Management

    Employee Motivation

    Goal Setting

Timeline

Client Operations Supervisor

ContactUS Communications
12.2023 - Current

Bar and Restaurant Manager

Duck Hollow Golf Club
05.2021 - 10.2023

Temporary Receptionist

MiddleTown Tractor Sales
02.2021 - 05.2021

Degree in Progress - Mortuary Science

Penn-West California

Similar Profiles

CREATE PROFILE
Taylor Tubbs