Taylor Turner
Northport,AL
Summary
With a strong foundation in interpersonal and communication skills, I have excelled in various roles, proving myself as a valuable asset. Experience in marketing and social media management has led to securing a position as a Promotions and Events Coordinator. Constantly driven to push myself, work harder, and gain more experience in this field that I am truly passionate about. Currently serving as a business manager overseeing a team, training, scheduling clients, booking appointments, and maintaining good rapport with clients. Additionally, responsible for keeping track of daily sales reports. I have been given the opportunity to learn and expand knowledge of dog training as an assistant dog trainer where I am learning about Canine Life Skills training courses/levels along with continually expanding knowledge of dog behavior and temperament.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Dog Trainer
Bark University
03.2024 - Current
- Reduced instances of unwanted behaviors through consistent application of correction techniques and rewards systems.
- Participated in regular professional development opportunities to stay current on industry trends, emerging research findings, and new training methodologies for continued growth as a trainer.
- Facilitated group classes that fostered socialization skills among dogs while teaching basic commands and manners.
- Developed trusting relationships with both dogs and their owners through empathetic listening, clear communication, and genuine dedication to the well-being of each animal in my care.
- Supported pet owners in understanding the importance of consistency, patience, and persistence when working with their dogs to achieve desired results.
- Coordinated with local shelters, rescue organizations, and pet adoption agencies to provide pro-bono training services for dogs in need of additional support prior to finding their forever homes.
- Maintained detailed records of each dog''s progress throughout the course of training, enabling accurate evaluation of success rates and areas requiring improvement.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
- Consulted with owners to discuss behavioral concerns and determine final goals.
- Maintained clean training arena for group classes.
- Delivered public presentations to educate public on animal training and behavior.
- Created innovative ways to teach animals new behaviors and tricks.
- Administered prescribed medications to animals based on individual needs.
- Conferred with owners about methods for continuing training and reinforcing methods taught in classes.
- Modified undesirable behaviors with use of successful and safe behavior modifications techniques.
- Kept animals stimulated with variety of enrichment activities.
- Streamlined administrative tasks such as scheduling appointments, processing payments, and maintaining up-to-date client files for efficient operations within the business.
- Provided ongoing guidance to clients on reinforcing positive behaviors at home through effective communication and reward-based methods.
Business Manager
Hot Diggity Doggie Camp/ Bark University
02.2024 - Current
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Updated reports, managed accounts, and generated reports for company database.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
- Supported the growth of the business through targeted marketing initiatives and client outreach efforts.
Social Media Manager
High Tide Bar
01.2018 - 01.2020
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Utilized analytics tools to track performance, adjusting strategies to maximize effectiveness.
Events and Promotions Coordinator
High Tide Bar
01.2017 - 01.2020
- Collaborated with sales staff to plan campaigns.
- Developed advertising tactics and implemented new solutions for increased brand awareness.
- Monitored product market and adjusted marketing plans.
- Conducted competitor analysis to identify gaps in the market and capitalize on untapped opportunities.
- Developed contests and sweepstakes rules, contracts and revenue-generating strategies.
- Enhanced brand awareness through the coordination of promotional events and campaigns.
- Boosted event attendance by developing and implementing creative promotional strategies.
- Delivered comprehensive post-event reports highlighting key achievements and areas of improvement.
- Worked closely with clients to design effective promotions to meet customer needs and exceed sales goals.
- Upheld client satisfaction by designing accurate and detailed timelines for services and alerting clients of changes.
- Envisioned, designed and launched revamped website to better convey company brand.
Bartender
High Tide Bar
07.2017 - 04.2019
Bar and Restaurant Manager
Steamers
01.2018 - 04.2018
- Oversee daily operations within the bar or pub.
- Manage staff and employees.
- Making sure the daily operations run smoothly.
- Training and educating new hires.
- Taking inventory and placing orders through ABC.
- Communication skill and sales skills helped me succeed at this role and always pushed me to pursue event planning as being able to lead a team and work as a team while pushing teamwork led me to my roles as a promotions and events coordinator.
Bartender
Steamers on the Strip
10.2016 - 04.2018
Server/Waiter
Buffalo Wild Wings
01.2014 - 05.2016
- Provide guests with an excellent dining experience by providing them with the daily specials, limited-time promotions and making recommendations based on the guests preferences.
- Greeting guests, taking meal orders and working to insure smooth communication between the dining area and kitchen.
- Always treat guests with respect
- Being prompt to any needs such as refills, getting the food orders sent back to the kitchen in a timely manner, checking in on the guests and making sure everything is as they expected.
Education
Some college - Marketing
The University of Alabama
Tuscaloosa, AL05.2018
Skills
- Marketing
- Social Media Management
- Digital Marketing
- Interpersonal Skills (7 years)
- Management (3 years)
- Content Creation
- Time management
- Store management
- Client Relationship Building
- Professionalism and Ethics
- Scheduling and Organization
- Verbal Communication
- Customer Service
- Employee Management
- Analytical Thinking
- Issue Resolution
- Client Relationship Management
- Operational Oversight
- Business Administration
- Employee Motivation
- Staff Training
- Lead Generation
- Social Media Promotion
- Customer Service Management
- Schedule Management
- Customer Relations
- Quality Standards
- Event Planning
- Event Coordination
- Partnership Building
- Time Management
- Problem-Solving
- Attention to Detail
- Multitasking Abilities
- Team Collaboration
- Adaptability and Flexibility
- Customer Engagement
- Relationship Building
- Self Motivation
- Interpersonal Skills
- Professionalism
Certification
Social Media Marketing, 01/01/23, Present
Personal Information
- Title: Promotions and Events Coordinator
- Work Permit: Authorized to work in the US for any employer
Timeline
Assistant Dog Trainer
Bark University
03.2024 - Current
Business Manager
Hot Diggity Doggie Camp/ Bark University
02.2024 - Current
Social Media Manager
High Tide Bar
01.2018 - 01.2020
Bar and Restaurant Manager
Steamers
01.2018 - 04.2018
Bartender
High Tide Bar
07.2017 - 04.2019
Events and Promotions Coordinator
High Tide Bar
01.2017 - 01.2020
Bartender
Steamers on the Strip
10.2016 - 04.2018
Server/Waiter
Buffalo Wild Wings
01.2014 - 05.2016
Some college - Marketing
The University of Alabama
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