Taylor Turner
Birmingham,AL
Summary
Professional in hospitality industry known for delivering exceptional training and support to enhance team performance. Expertise in creating and implementing training programs, improving service standards, and fostering collaborative environment. Strong interpersonal skills, adaptability, and results-driven approach ensure high satisfaction and operational excellence.
Overview
6
6
years of professional experience
Work History
Server Trainer
Culinary Dropout
Birmingham, AL
03.2024 - Current
- Monitored new server performance and offered continuous support throughout training period.
- Led by example, demonstrating exemplary customer service and work ethic, setting high standard for trainees.
- Tailored training sessions to address unique challenges of restaurant, leading to more relevant and effective learning experiences.
Server Trainer
Big Bad Breakfast
Homewood, AL
05.2022 - 02.2025
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Conducted performance evaluations to identify skill gaps and improve training methods.
Assistant Manager
Troups Pizza
Birmingham, AL
06.2020 - 05.2022
- Assisted in daily operations, ensuring efficient workflow and high-quality service delivery.
- Trained and mentored new staff on operational procedures and customer service standards.
- Streamlined inventory management processes, enhancing accuracy in stock levels and order fulfillment.
- Collaborated with management to develop promotional strategies, increasing customer engagement and sales.
Education
BA - Music
Howard University
Washington DC01.2018
Skills
- Reliable team worker
- Team member training
- Restaurant operations
- Banquet coordination
- Delivers exceptional customer service
- Excellent multi-tasker
- Neat, clean and professional appearance
- Engaging personality
Timeline
Server Trainer
Culinary Dropout
03.2024 - Current
Server Trainer
Big Bad Breakfast
05.2022 - 02.2025
Assistant Manager
Troups Pizza
06.2020 - 05.2022
BA - Music
Howard University