Dedicated service worker with great communication skills and adapting within fast paced environments. Motivated to providing personalized customer experiences while offering expertise in drink production, and preparation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Archival Translator
Organized Village of Kake
10.2024 - 04.2026
Specialized in transcribing historically significant resources from Tlingit into English for local tribal archives.
Provided ongoing support for educators in integrating translated language materials into a classroom environment.
Supported the local tribal entity's desire to increase the use of the Tlingit language at summer camps by providing culturally relevant materials and curriculum.
City Clerk
City of Kake
09.2025 - 01.2026
Managed city council meeting agendas and meeting packet distribution.
Oversaw public records management, implementing efficient retrieval processes for community inquiries.
Provided exceptional customer service when responding to inquiries from residents and visitors regarding city services or policies.
Lead Tour Guide
Kake Tribal Tourism
05.2025 - 09.2025
Providing culturally rich tours through Kake for visiting cruise ship passengers.
Maintained up-to-date knowledge on local history, events, and attractions to provide relevant context during tours.
Provided thoughtful feedback on tour content and delivery methods, contributing to ongoing improvements within the company's offerings to improve the guests overall experience.
Created a welcoming atmosphere for all guests by fostering an inclusive environment that catered to diverse needs and preferences of the guests.
After School Program Instructor
Kake City School District
09.2024 - 05.2025
Organized extracurricular programs to promote student engagement and social skills development.
Promoted student success by offering targeted support to individuals struggling academically or behaviorally.
Implemented engaging hands-on activities to reinforce key concepts and deepen understanding of subject matter.
Enhanced student comprehension by incorporating diverse teaching strategies and materials.
Lead Barista
Kake Tribal Tourism
06.2024 - 09.2024
Preparing and serving beverages such as espresso-based drinks, tea, and other house specialty drinks for customers.
Consistently worked to keep the work environment and cafe seating area clean, sanitary, and organized.
Conducted regular inventory assessments, managing stock levels to minimize waste and optimize supplies.
Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
Tour Guide
Kake Tribal Tourism
06.2024 - 09.2024
Coordinated logistics for group tours, ensuring timely departures and smooth operations throughout experiences.
Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
Overnight Camp Counselor
Organized Village of Kake
07.2024 - 07.2024
Collaborated with fellow counselors to create culturally rich camp environment for all attendees and guests.
Led outdoor education sessions that focused on best practices within Indigenous environmental stewardship for diverse age groups of children.
Ensured safety and well-being of campers through close supervision and adherence to camp policies.
Supported camp administration with various tasks such as inventory management and supply requests.