Taylor Walker
Private Duty
Casselberry
5
years of professional experience
Dedicated caregiver with a proven track record at Private Duty, enhancing client independence through compassionate support and effective time management. Skilled in elderly care and problem-solving, I excel in fostering trust and communication while ensuring safety and comfort. Committed to delivering exceptional service and maintaining high standards of care.
Work History
Caregiver
2 Years 7 Months- Assisted clients with bathing, grooming, dressing, and daily personal care routines.
- Monitored vital signs, comfort levels, and changes in condition for prompt reporting.
- Supported meal preparation, feeding assistance, and hydration needs with attention to dietary plans.
- Maintained clean living spaces through light housekeeping, laundry, and sanitation tasks.
- Provided safe mobility support, transfers, and fall-prevention assistance throughout home routines.
- Built trusting relationships through compassionate companionship, emotional support, and attentive communication.
- Assisted clients with activities of daily living, promoting independence and quality of life.
Customer Care Representative
2 Years 3 Months- Answered member inquiries regarding benefits, claims, and coverage using accurate plan information.
- Documented calls and service actions in CRM systems to maintain complete interaction records.
- Resolved billing, eligibility, and claims issues while following HIPAA and compliance requirements.
- Guided members through plan details, provider questions, and authorization processes with clear communication.
Education
High School Diploma
Skills
Respectful and compassionate
Time management
Elderly care
Problem-solving
Dependable and responsible
Verbal and written communication skills
Flexible schedule and availability
Timeline
Caregiver
Private Duty
04.2024 - CurrentRead More
Customer Care Representative
Humana
03.2022 - 06.2024Read More
PCA Christian Academy
High School Diploma
Read More