TAYLOR WALTER
Augusta
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Server
Tako Sushi
08.2019 - Current
- Roles and duties include servicing guests in a friendly and efficient manner, while maintaining a clean and safe work environment.
- Collaborated with kitchen staff to ensure accurate food preparation and presentation.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints effectively, enhancing overall dining experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Trained and mentored new staff on restaurant protocols and service standards.
Server
MASTERS KITCHEN CADDIES
04.2019 - 04.2025
- Roles and duties included table, beer, and wine service, and preparing for events, from setup to breakdown. Due to the seasonal nature of this position, responsibilities included the ability to adapt to a fast-paced environment while communicating efficiently and effectively with new peers to accomplish each task.
- Delegated tasks to ensure effective timing for dinner events.
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
Education
Bachelor of Science - Psychology
Augusta University
Augusta, Georgia05-2025
Skills
- Task prioritization
- Proficient in Microsoft Word
- Basic Knowledge of Excel
- Microsoft PowerPoint
- Home Learning/Working
- Relationship management
- Team collaboration
- Fast-paced environment adaptation
- Multitasking and organization
- Conflict resolution
Timeline
Server
Tako Sushi
08.2019 - Current
Server
MASTERS KITCHEN CADDIES
04.2019 - 04.2025
Bachelor of Science - Psychology
Augusta University