Taylor Waters
Fort Collins,CO
Summary
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a role where I can utilize my education and experience to add immediate value to an organization.
Overview
9
9
years of professional experience
Work History
Cleaner
Noco Quality Clean
01.2022 - Current
- Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees
- Requisition supplies or equipment needed for cleaning and maintenance duties
- Service, clean, or supply restrooms
- Perform general cleaning of buildings or properties
School Janitor
JanPro
08.2023 - 12.2023
- Maintained a clean and safe environment by performing daily janitorial tasks such as sweeping, mopping, and sanitizing surfaces.
- Ensured proper waste disposal with regular trash removal and recycling efforts, promoting an eco-friendly campus.
- Upheld a professional appearance while on duty by wearing appropriate attire and maintaining personal cleanliness standards, reflecting positively on the entire janitorial team.
Front desk
Columbine Medical Equipment
05.2022 - 08.2022
- Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion
- Instruct sales staff in color coordination of clothing racks or counter displays
- Determine which items a person's insurance would cover and advise
- Basic cleaning duties
- Assist walk-in customers as well as customers over the phone
Electronics department/ Front end cashier
Walmart
01.2022 - 05.2022
- Stock shelves with products
- Interrupt busy lines if an emergency warrants
- Provide assistance for customers with special billing requests
- Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers
Customer service representative
Otter Products
03.2020 - 01.2022
- Administer medications or treatments, such as catheterizations, suppositories, irrigations, enemas, massages, or douches, as directed by a physician or nurse
- Collect specimens, such as urine, feces, or sputum
- Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs
- Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff
CNA- Certified nurses aide
Good Samaritan
04.2016 - 11.2018
- Administer medications or treatments, such as catheterizations, suppositories, irrigations, enemas, massages, or douches, as directed by a physician or nurse
- Collect specimens, such as urine, feces, or sputum
- Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs
- Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff
Education
High School Diploma -
Thompson Valley High School
Loveland, CO05.2011
Skills
- Cleaning and sanitizing
- Housekeeping
- Reliability and punctuality
- Interior and exterior cleaning
- Window washing proficiency
- Health and safety compliance
- Green cleaning practices
- Exceptional time management
- Sanitization procedures
Timeline
School Janitor
JanPro
08.2023 - 12.2023
Front desk
Columbine Medical Equipment
05.2022 - 08.2022
Cleaner
Noco Quality Clean
01.2022 - Current
Electronics department/ Front end cashier
Walmart
01.2022 - 05.2022
Customer service representative
Otter Products
03.2020 - 01.2022
CNA- Certified nurses aide
Good Samaritan
04.2016 - 11.2018
High School Diploma -
Thompson Valley High School
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