Taylor Watkins
American Family Care, Urgent Care
Dalton,Georgia
1
Certification
5
years of professional experience
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Work History
Medical Assistant/Receptionist
6 Months- Assisted healthcare providers with patient examinations and procedures.
- Prepared and maintained medical records for accuracy and compliance.
- Collected and processed laboratory specimens following established protocols.
- Educated patients on treatment plans, medications, and follow-up care.
- Maintained cleanliness and organization of examination rooms and equipment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Nurse Technician
6 Months- Assisted nursing staff with patient care tasks and daily activities.
- Monitored vital signs, documented changes in patient conditions promptly.
- Supported the administration of medications under the supervision of registered nurses.
- Maintained cleanliness and organization of patient rooms and medical supplies.
- Communicated effectively with patients to provide comfort and address concerns.
- Collaborated with healthcare team members to ensure optimal patient care delivery.
- Utilized electronic health records for accurate documentation and information sharing.
- Participated in training sessions to enhance clinical skills and knowledge base.
- Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Provided prompt and accurate services such as CPR and first aid during emergencies.
- Provided personal hygiene assistance, giving baths, and performing dress changes for patients.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Served as a reliable resource for patients, families, and fellow staff members by remaining approachable and knowledgeable about all aspects of nursing care.
Homemaker
1 Year 6 Months- Managed daily household operations, ensuring smooth functionality of all domestic tasks.
- Developed and maintained organized schedules for family activities and appointments.
- Oversaw budgeting and financial planning for household expenses, ensuring cost-effectiveness.
- Trained family members in basic life skills, fostering independence and responsibility.
Correctional Officer
1 Year 4 Months- Supervised inmate activities, ensuring compliance with safety regulations and institutional policies.
- Conducted regular security checks to maintain a a safe and secure environment within the facility.
- Collaborated with law enforcement and emergency services during critical situations to ensure effective response.
- Maintained accurate documentation of inmate behavior and facility operations for reporting purposes.
- Responded promptly to incidents, utilizing conflict resolution skills to de-escalate situations.
- Implemented improved processes for inmate movement, enhancing security and operational efficiency.
- Participated in community outreach programs, fostering positive relationships between law enforcement and local residents.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
Administrative Assistant
1 Year- Streamlined office operations through the implementation of efficient filing systems and digital tools.
- Prepared reports and presentations to support law enforcement objectives and community engagement initiatives.
- Maintained communication between departments, ensuring accurate information flow within the office.
- Developed training materials for new staff, enhancing onboarding processes for administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
High School Diploma
- 3.7 GPA
Certified Medical Assistant
Associate of Science - Criminal Justice, Psychology
Skills
Clinical procedures
Proactive problem-solving
HIPAA guidelines
Receptionist experience
Patient education
Administrative support
Microsoft Office Suite
Healthcare industry
Medical documentation
Certification
- BLS/CPR/FIRSTAID Training
Timeline
Medical Assistant/Receptionist
American Family Care, Urgent Care
02.2026 - CurrentRead More
Nurse Technician
Hamilton Medical Center
08.2025 - 02.2026Read More
Homemaker
Home
01.2024 - 07.2025Read More
Correctional Officer
Whitfield County Sheriff's Office
08.2022 - 12.2023Read More
Administrative Assistant
Whitfield County Sheriff's Office
08.2021 - 08.2022Read More
Dalton High School
High School Diploma
Read More
US Career Institutue
Certified Medical Assistant
Read More
Dalton State College
Associate of Science from Criminal Justice, Psychology
Read More