Taylor Whelan
Myrtle Beach,SC
Summary
My name is Taylor Whelan. I have 8 years of work experience in the service industry. I’m a hard worker who loves a challenge and is always willing to learn new skills. I excel in customer service skills and bring a good energy with me to work.
Overview
8
8
years of professional experience
Work History
Barista Trainer
STARBUCKS COFFEE COMPANY
Myrtle Beach
12.2025 - Current
- Trained new baristas on drink preparation and customer service standards.
- Demonstrated proper use of espresso machines and brewing equipment.
- Assisted in maintaining cleanliness and organization of the coffee shop.
- Motivating new and existing team members
- Teaching safety and sanitation
- Applying time management skills
- Created complex, hand-crafted beverages based upon customer preferences.
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Maintained calm demeanor during high-volume periods and special events.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Customer Service Associate
Ollies Bargain Outlet
Myrtle Beach
10.2025 - 03.2026
- Processed transactions accurately at the cash register.
- Maintained store cleanliness and organized merchandise displays.
- Restocked shelves and ensured product displays were appealing.
- Handled returns and exchanges according to store policies.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
Assistant Kitchen Manager
Artone’s Pizza and Subs
Buffalo, NY
05.2018 - 09.2025
- Exhibits team leadership skills
- Handled employee scheduling
- Time management and problem solving skills
- Food preparation and cooking
- Safety and sanitation skills
- Point of sale operations
- Ordering and inventory skills
- Work calmly through busy peak hours
- Handled customer phone calls and complaints until it was resolved.
Education
Southpark Highschool
Buffalo, NYSkills
- Hardworking and always ready to learn
- Arrives on time for every shift
- Works well under stress
- Beverage preparation
- Safety compliance
- Customer engagement
- Time management
- Effective communication
- Multitasking
- Handle a high volume workplace
- Flexibility within schedule
Accomplishments
- National Honor Society
Affiliations
- SABAH (Buffalo-based non-profit organization that teaches individuals with disabilities to ice skate)
References
References available upon request.
Timeline
Barista Trainer
STARBUCKS COFFEE COMPANY
12.2025 - Current
Customer Service Associate
Ollies Bargain Outlet
10.2025 - 03.2026
Assistant Kitchen Manager
Artone’s Pizza and Subs
05.2018 - 09.2025
Southpark Highschool