Hi, I’m
Taylor Whitehead
Chicago,IL
Summary
Supply Chain leader with expertise in customer collaboration, demand planning, and process optimization. Proven track record of driving OTIF performance, executing strategic initiatives, and leading system implementations such as Kinaxis. Skilled in cross-functional alignment, data-driven forecasting, and delivering measurable results across retail and eCommerce channels.
Overview
9
years of professional experience
Work History
SC Johnson
Associate Manager, Customer Supply Chain
10.2024 - Current
Job overview
- Serve as primary supply chain contact between SCJ, grocery customers ($245M), and internal sales teams, ensuring alignment on service metrics and event execution.
- Drive OTIF performance, case fill, and bracket pricing compliance through proactive planning and collaboration.
- Lead audits and process reviews to identify gaps and implement corrective actions, reducing re-stack occurrences and improving warehouse efficiency.
- Develop and share internal/external scorecards to track service levels, reverse logistics, and deduction management.
SC Johnson
Associate Manager, Demand Planning
03.2024
Job overview
- Develop 4–18 month demand plans for Air Care and Home Storage ($280M) aligning forecasts with business objectives and growth strategies.
- Present year-over-year performance insights to Marketing and Finance, driving data-based decision-making and strategic alignment.
- Lead monthly risk and opportunity reviews with Marketing and Supply Planning to mitigate gaps and capitalize on growth potential.
- Played a key role in Kinaxis system implementation, designing and documenting new demand planning processes to enhance forecasting accuracy and operational efficiency.
SC Johnson
Senior Analyst, Demand Planning eCommerce
01.2022 - 03.2024
Job overview
- Managed Amazon’s 0–18 month rolling forecast across four businesses ($240M) leveraging historical trends and forward-looking analysis to deliver accurate demand signals.
- Partnered with cross-functional teams to integrate market insights, promotions, and product lifecycle data, ensuring alignment between forecasts and operational plans.
- Increased annual Amazon revenue by +36% YoY (2023-2024, $147MM to $202MM)
- Spearheaded Prime Day planning initiatives resulting in 97% forecast accuracy in 2023.
SC Johnson
Senior Analyst, Customer Fulfillment
05.2022
Job overview
- Executed customer purchase orders through VMI by analyzing inventory positions at both SCJ and Wakefern, ensuring accurate replenishment and uninterrupted supply.
- Led weekly cross-functional meetings with Target teams to review order trends, resolve issues, and align fulfillment strategies for a $275M business.
Impact Networking
Administrator & Lead, Purchasing
04.2021
Job overview
- Responsible for procuring, processing, and tracking orders for all branches, ~$300MM annual revenue.
- Developed and implemented SOPs and executed training for new hires.
- Resolved invoice discrepancies, executed returns, and obtained credit memos with vendors.
Uline
Quotes / Inside Sales Representative
11.2016 - 10.2018
Job overview
- Negotiated pricing for small-mid size businesses for large quantity requests.
- Coordinated cost-efficient shipping methods through logistics and transportation for full truckloads.
Education
University of Wisconsin-ParksideKenosha, WI
B.S. from Sport Management
01-2016
Skills
- SAP
- Kinaxis
- Tableau
- Microsoft Excel
- Forecasting
- OTIF
- VMI
- Strategic Planning
- Cross-functional Leadership
- Process improvement strategies
Affiliations
- Network of Young Professionals, Chicago Lead – 2023-2024
- Awarded NA Supply Chain Impact Award for significant YoY Prime Day improvement – 2023
- Now Thanks Achievement Awards x9 – 2023-2025
- SCJ Fun Committee – Creative Chair – 2023-2024
Timeline
Associate Manager, Customer Supply Chain
SC Johnson
10.2024 - Current
Associate Manager, Demand Planning
SC Johnson
03.2024
Senior Analyst, Customer Fulfillment
SC Johnson
05.2022
Senior Analyst, Demand Planning eCommerce
SC Johnson
01.2022 - 03.2024
Quotes / Inside Sales Representative
Uline
11.2016 - 10.2018
Administrator & Lead, Purchasing
Impact Networking
04.2021
University of Wisconsin-Parkside
B.S. from Sport Management