Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Taylor Whitfield

Texhoma,OK

Summary

Dynamic and versatile professional with a proven track record in customer service and problem-solving, honed across roles from Pharmacy Clerk at Holder Drug to Substitute Teacher. Excelled in efficient patient data management and fostering positive customer relationships. Skilled in communication and organization, I consistently deliver results that exceed employer expectations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Pharmacy Clerk

Holder Drug
Alva , OK
08.2023 - Current
  • Entered patient data into computer system to maintain accurate records.
  • Processed payments from customers using cash registers or other electronic systems.
  • Checked expiration dates on prescription drugs to ensure potency.
  • Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.
  • Assisted customers with selecting and purchasing medications.
  • Performed administrative tasks such as filing paperwork, answering phone calls, responding to emails.
  • Prepared and delivered medication to patients in a timely manner.
  • Supported pharmacist in preparing daily prescriptions.
  • Answered customer questions about prescribed and OTC medications.

Cashier

Slats Grocery Store
Texhoma, OK
05.2023 - 08.2023
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Resolved customer complaints professionally in accordance with company policy.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Performed other duties as assigned by management.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.

Substitute Teacher, K-12

Guymon Public Schools
Guymon , OK
12.2022 - 01.2023
  • Created an atmosphere conducive to learning by displaying enthusiasm for teaching subjects.
  • Provided feedback to teachers on student behavior and performance in the classroom.
  • Integrated technology into lessons when appropriate for enhanced learning experiences.
  • Adapted teaching methods according to the individual needs of each student.
  • Developed creative activities to engage students in learning opportunities.
  • Enforced school policies regarding discipline, attendance, dress code.
  • Maintained accurate records of student attendance, grades, and behavior reports.

Waitress

Le Ann's
Texhoma, OK
05.2019 - 08.2019
  • Performed basic math calculations when computing bills for customers' meals.
  • Developed positive relationships with regular customers through friendly conversation.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Trained new employees to perform duties.

Education

High School Diploma -

Texhoma High School
Texhoma, OK
05-2022

Some College (No Degree) -

Northwestern Oklahoma State University
Alva, OK

Skills

  • Prompt
  • Efficient
  • Volunteer at the community food bank
  • Responsible
  • Time management
  • Problem solving
  • Communication
  • Organization
  • Work ethic
  • Flexibility
  • Customer service
  • Active listening

Affiliations

  • Various events during my high school career
  • Volunteer at college food bank
  • Donated hours to the Christian Church in my hometown
  • Participated in coordinating the elementary track meet in my hometown
  • All honors activities in high school
  • Have held the same job and advanced during my college years
  • Aided in beautification day on campus

Accomplishments

  • Academic honors
  • Received awards voted on by my peers
  • Salutatorian
  • Freshman academic scholarship from Northwestern

References

References available upon request.

Timeline

Pharmacy Clerk

Holder Drug
08.2023 - Current

Cashier

Slats Grocery Store
05.2023 - 08.2023

Substitute Teacher, K-12

Guymon Public Schools
12.2022 - 01.2023

Waitress

Le Ann's
05.2019 - 08.2019

High School Diploma -

Texhoma High School

Some College (No Degree) -

Northwestern Oklahoma State University

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Taylor Whitfield