Taylor Whitney
Des Moines
Summary
- Active Honor Roll Student
- OSHA 10 certified
- Blueprint Reading
Overview
2026
2026
years of professional experience
Work History
Sales Associate
Once Upon A Child Franchise
2021 - Current
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed transactions accurately, ensuring adherence to cash handling policies.
- Maintained product knowledge to assist customers in making informed purchasing decisions.
- Collaborated with team members to optimize store layout and enhance visual merchandising.
- Trained new associates on sales techniques and company policies to ensure smooth onboarding.
- Implemented promotional strategies that increased foot traffic and boosted sales performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Fulfillment Specialist
Equifax
08.2020 - Current
- This job is fast paced and has taught me to multi-task
- I have strengthened customer service skills over the phone
Plumber Pipefitter
Waldinger Corp.
10.2023 - 02.2024
- Installed and repaired plumbing systems in residential and commercial buildings.
- Interpreted blueprints and technical drawings to ensure accurate installations.
- Operated tools such as pipe wrenches, soldering irons, and threading machines.
- Conducted routine maintenance checks to identify and resolve issues proactively.
- Maximized efficiency in new construction sites by pre-fabricating piping assemblies off-site before installation at the job site.
- Promoted a clean work environment by keeping job sites organized throughout the duration of each project, minimizing disruptions for clients or other workers.
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Measured, threaded, and cut materials to correct angles.
- Filled pipe systems with water and air to determine location of leaks.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Read blueprints to determine appropriate materials and procedures for each project.
- Interpreted blueprints to determine locations, quantities, and sizes of materials required.
Teacher
Angeli Christiani
07.2014 - 03.2020
- This is where I learned organizational skills, and scheduling
- My Business skills were developed here
Customer Service/ Telecommunicator
R.P.I. Inc.
12.2015 - 08.2019
- I learned all the ins/ outs of a business here
- This is where I strengthened my customer service skills and learned how to sell products, then how to perform follow up services
Education
Associate of Applied Science - Advanced Manufacturing; Welding; Tool And Die
Des Moines Area Community College
Ankeny, IADiploma - undefined
Iowa Falls- Alden High
Iowa Falls, IA01.2014
Skills
- Blueprint Reading
- Basic Forklift Operations
- Customer service
- Typing
- Word Excel Spreadsheets
- Multi-tasking
- Conflict Resolution
- Work Ethic
- Telephone Communications
- Google applications
- Public Speaking
- Sales
- Team work
- Problem Solving
Timeline
Plumber Pipefitter
Waldinger Corp.
10.2023 - 02.2024
Fulfillment Specialist
Equifax
08.2020 - Current
Customer Service/ Telecommunicator
R.P.I. Inc.
12.2015 - 08.2019
Teacher
Angeli Christiani
07.2014 - 03.2020
Diploma - undefined
Iowa Falls- Alden High
Sales Associate
Once Upon A Child Franchise
2021 - Current
Associate of Applied Science - Advanced Manufacturing; Welding; Tool And Die
Des Moines Area Community College
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