Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taylor Wilcox

Coralville

Summary

Party coordinator with 4 years of experience, prepared to deliver exceptional customer service. Hardworking and passionate with strong organizational skills that can be useful in helping achieve company goals. Starting January 2025, I will be pursuing an associates degree in human services.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Party Coordinator

Defy Trampoline Park
01.2021 - Current
  • Create detailed timelines and schedules for each party to ensure smooth execution from start to finish
  • Ensure all inventory is stocked and place any orders needed
  • Managed party hosts, providing clear instructions and support as well as ensure efficient service
  • Collaborated with the general manager to brainstorm new ideas for enhancing the overall guest experience
  • Possessed excellent problem-solving abilities by quickly resolving any last-minute challenges that arose
  • Help led a team off 22 employers, providing guidance and support in assistance with General Manager, Assistant General Manager, and fellow leads
  • Boosted repeat business by delivering memorable parties that exceeded guests expectation.


Sales Associate

Bath and Body Works, Limited Brands
08.2020 - 02.2021
  • Organized and stocked shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies,
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Party Host

Helium Trampoline Park
01.2018 - 12.2020
  • Served food, drinks, and dessert while adhering to proper hygiene practices
  • Engaged children in interactive games and activities to keep them entertained throughout the party
  • Managed multiple parties simultaneously, ensuring each party received equal attention and met the expectations of guests
  • Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided
  • Received consistently positive feedback from parents regarding the quality of parties hosted

Education

No Degree - Human Services

Kirkwood Community College
Iowa City
05-2026

Skills

  • Party preparation
  • Customer service
  • Problem-solving
  • Time management
  • Adaptability and flexibility
  • Multitasking and organization

Certification

  • Certified Nursing Assistant (CNA) December 2022 to December 2024


Timeline

Party Coordinator

Defy Trampoline Park
01.2021 - Current

Sales Associate

Bath and Body Works, Limited Brands
08.2020 - 02.2021

Party Host

Helium Trampoline Park
01.2018 - 12.2020

No Degree - Human Services

Kirkwood Community College
Taylor Wilcox