Taylor Williams
Olean
Summary
Dynamic and reliable professional known for reliability, adaptability and a strong focus on achieving accurate results efficiently. Proven ability to maintain organized records and support customers needs effectively based on problem solving skills, attention to detail and clear communication.
Overview
13
13
years of professional experience
Work History
Postal Clerk
United States Postal Service
05.2019 - Current
- Assisted customers ar the service window, addressing inquiries and facilitating transactions.
- Managed inventory levels for mailing supplies, placing orders as necessary to maintain availability for customers.
- Consistently met deadlines even under high-pressure circumstances.
- Trained new employees on postal procedures, regulations, and company policies leading to a smoother onboarding process.
- Enhanced customer satisfaction by efficiently sorting and distributing mail to appropriate recipients.
Warehouse Associate/Returns Lead
Rakuten Super Logistics U.S
10.2014 - 05.2019
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Processed return items, assessing their condition and determining proper re-stock procedure.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
Customer Service Associate
Jamestown Community College
09.2012 - 10.2014
- Provided customer support, addressing inquires and resolving complaints effectively.
- Assisted in inventory management of books and campus store supplies.
- Processed transactions accurately and efficiently.
Education
Associates in Business Administration -
Jamestown Community College
Olean12-2014
Skills
- Customer service
- Typing speed: approximately 70 wpm
- Reliability
- Self motivation
- Organizational skills
- Efficient and effective
- Adaptability
Timeline
Postal Clerk
United States Postal Service
05.2019 - Current
Warehouse Associate/Returns Lead
Rakuten Super Logistics U.S
10.2014 - 05.2019
Customer Service Associate
Jamestown Community College
09.2012 - 10.2014
Associates in Business Administration -
Jamestown Community College
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