Taylor Witts
Acworth,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Marketing Events Assistant
Punch Bowl Social
Atlanta, GA
02.2020 - Current
- Analyzed event costs to identify areas of improvement and cost savings.
- Developed detailed event reports, documenting all aspects of each event.
- Monitored and controlled event expenditures to meet budgets.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Utilized social media to promote events and increase attendance.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
Server
Sports And Social
Atlanta, GA
01.2021 - 12.2021
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Recruiter Specialist
Ranstad Healthcare
Alpharetta, GA
09.2019 - 01.2020
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Pre-screened resumes prior to sending to corporate healthcare hiring managers for consideration.
- Promptly corresponded with applicants in the Travel Nursing industry and coordinated and conducted interviews.
- Hired employees and initiated new hire paperwork process.
Customer Service Representative
Instacart
Atlanta, GA
04.2019 - 09.2019
- Increased efficiency and team productivity by promoting operational best practices.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Processed customer service request promptly to increase customer satisfaction and customer retention
- Provided Tier 3 level customer support to internal and external customers.
Customer Service Representative/Sales Consultant
Rizzieri Salon And Spa
Moorestown, NJ
08.2017 - 12.2018
- Trained new personnel regarding company operations, policies and services.
- Promptly responded to inquiries and requests from prospective customers.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Bachelor of Arts - Journalism
Rowan University
Glassboro, NJ12.2018
Associate of Arts - Journalism
Santa Monica College
Santa Monica, CA05.2016
Associate of Arts - Fashion Merchandising
Fashion Institute of Design And Merchandising
Los Angeles, CA12.2015
Skills
- Creating Proposals
- Contractual Obligations
- Client Meetings
- Retail Sales Customer Service
- Customer Satisfaction
- Event Publicity
- Schedule Coordination
- Interviewing
- Microsoft Office
Timeline
Server
Sports And Social
01.2021 - 12.2021
Marketing Events Assistant
Punch Bowl Social
02.2020 - Current
Recruiter Specialist
Ranstad Healthcare
09.2019 - 01.2020
Customer Service Representative
Instacart
04.2019 - 09.2019
Customer Service Representative/Sales Consultant
Rizzieri Salon And Spa
08.2017 - 12.2018
Bachelor of Arts - Journalism
Rowan University
Associate of Arts - Journalism
Santa Monica College
Associate of Arts - Fashion Merchandising
Fashion Institute of Design And Merchandising