Taylor Witts
Acworth,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Marketing Events Assistant
Punch Bowl Social
02.2020 - Current
- Analyzed event costs to identify areas of improvement and cost savings.
- Developed detailed event reports, documenting all aspects of each event.
- Monitored and controlled event expenditures to meet budgets.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Utilized social media to promote events and increase attendance.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
Server
Sports And Social
01.2021 - 12.2021
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Recruiter Specialist
Ranstad Healthcare
09.2019 - 01.2020
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Pre-screened resumes prior to sending to corporate healthcare hiring managers for consideration.
- Promptly corresponded with applicants in the Travel Nursing industry and coordinated and conducted interviews.
- Hired employees and initiated new hire paperwork process.
Customer Service Representative
Instacart
04.2019 - 09.2019
- Increased efficiency and team productivity by promoting operational best practices.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Processed customer service request promptly to increase customer satisfaction and customer retention
- Provided Tier 3 level customer support to internal and external customers.
Customer Service Representative/Sales Consultant
Rizzieri Salon And Spa
08.2017 - 12.2018
- Trained new personnel regarding company operations, policies and services.
- Promptly responded to inquiries and requests from prospective customers.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Bachelor of Arts - Journalism
Rowan University
Glassboro, NJ12.2018
Associate of Arts - Journalism
Santa Monica College
Santa Monica, CA05.2016
Associate of Arts - Fashion Merchandising
Fashion Institute of Design And Merchandising
Los Angeles, CA12.2015
Skills
- Creating Proposals
- Contractual Obligations
- Client Meetings
- Retail Sales Customer Service
- Customer Satisfaction
- Event Publicity
- Schedule Coordination
- Interviewing
- Microsoft Office
Timeline
Server
Sports And Social
01.2021 - 12.2021
Marketing Events Assistant
Punch Bowl Social
02.2020 - Current
Recruiter Specialist
Ranstad Healthcare
09.2019 - 01.2020
Customer Service Representative
Instacart
04.2019 - 09.2019
Customer Service Representative/Sales Consultant
Rizzieri Salon And Spa
08.2017 - 12.2018
Bachelor of Arts - Journalism
Rowan University
Associate of Arts - Journalism
Santa Monica College
Associate of Arts - Fashion Merchandising
Fashion Institute of Design And Merchandising
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