Enthusiastic and willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
6
6
years of professional experience
Work History
Barback and Waiter Assistant
The Beacon Butcher Bar
03.2023 - 07.2023
Support lead bartender throughout shifts
Responsible for running food and keeping up with guests needs
Communicate effectively with managers and waiters to fulfill duties
Answered customers' questions, recommended items, and recorded order information
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Supported needs of 8- person wait staff who attended to specific needs of countless customers daily for fine dining restaurant with social relevancy and intentionality
Capstone/Intern Student
Reid's Cafe and Catering
01.2023 - 05.2023
Shadowed managers in 4 different food service and management settings including catering, fine dining restaurants, and bar environments
Learned and contributed in duties of both front and back of house operations
Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement on weekly basis
Interacted with customers by phone, email, or in-person to provide information
Sorted and organized files, spreadsheets, and reports
Gained operational knowledge and supported departmental needs
Reported back to instructor to receive day-to-day tasks and responsibilities
Food Service Assistant
Appalachian State
10.2021 - 05.2023
Assisted in preparation and transactions of food for main dining hall on campus
Processed over 1,000 food transactions per shift utilizing POS
Adhered to safe work practices, food safety and sanitation regulations, and corporate guidelines
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures
Restocked supplies and prepared additional ingredients during downtime for expected busy periods
Learned other teammates' work tasks to train as backup
Parking Attendant
Live Nation, PNC Music Pavilion
04.2017 - 08.2021
Sold paid parking tickets to upwards of 300 guests per show
Handled cash, made accurate change and maintained balanced cash drawer
Delivered above and beyond service to VIP guests at property
Answered questions and provided information about venue
Responded to customer requests efficiently and with knowledgeable assistance
Responded to emergencies by directing traffic during emergency situations
Directed patrons to designated parking spaces
Answered general questions about parking fees, facilities, and directions