SYDNEY KOWALCHUK
Tucson,AZ
Summary
Psychology student at the University of Arizona with a 3.91 GPA and multiple Dean’s List with Distinction honors, graduating in December 2026. Beginning a Master of Science in Crime Analysis in January 2027 to continue developing a strong academic and professional foundation for a career in the criminal justice field. Experienced in fast-paced, customer-facing environments that have strengthened communication, problem-solving, and professionalism. Adaptable and motivated, with international study experience that has further developed independence and cross-cultural awareness.
Overview
4
4
years of professional experience
Work History
Server Assistant / Host / Barback
Toscanos Italian Grill
Puyallup, WA
07.2022 - 08.2026
- Greeted and assisted customers to create a welcoming and respectful environment.
- Manage waitlists, reservations, and seating arrangements while coordinating multiple priorities in a fast-paced setting.
- Collaborate with servers, kitchen staff, and management to coordinate responsibilities and maintain efficient operations during peak periods.
- Responded to phone calls and customer requests with clear communication and attentive listening to enhance customer experience.
- Adapted to changing priorities while ensuring organization and attention to detail in delivering high-quality customer service.
Sales Associate
Seattle Sun Tan
Puyallup, WA
06.2025 - 08.2025
- Delivered customer service by clearly explaining memberships, packages, products, and store procedures to enhance customer understanding.
- Processed new memberships, cancellations, upgrades, and payments using store software.
- Executed cash and register transactions with precision, ensuring organized records.
- Resolved customer service concerns and technical issues with equipment by employing effective problem-solving skills and enhancing customer satisfaction.
- Maintained equipment and facility cleanliness while following established procedures and safety expectations.
Education
Master of Science -
Arizona State Univeristy
Tempe, AZ05-2028
B.A. - Psychology
University of Arizona
Tucson, AZ12-2026
High School Diploma -
Rogers High School
Puyallup, WA06-2023
Skills
- Client & Customer Service
- Problem Solving
- Team Collaboration
- Multitasking
- Verbal Communication
- Conflict Resolution
- Attention to Detail
- POS & Store Management Systems
- Active Listening
- Organization & Time Management
- Adaptability
- Cash Handling
HONORS
Dean's List with Distinction - Full-Time Student (May 2024, December 2024, May 2025, December 2025)
Timeline
Sales Associate
Seattle Sun Tan
06.2025 - 08.2025
Server Assistant / Host / Barback
Toscanos Italian Grill
07.2022 - 08.2026
Master of Science -
Arizona State Univeristy
B.A. - Psychology
University of Arizona
High School Diploma -
Rogers High School