Hayden Parker
Kalamazoo,MI
Summary
Motivated professional successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance and genuine care. Proficient in keeping tables clear, floors clean, and supplies stocked. Good relationship-building and time-management abilities. Flexible in stressful environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server Assistant/Host/Barback
Brick n Brine
Kalamazoo, MI
05.2023 - Current
- Assisted servers with carrying food from the kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Assisted in training new server assistants on job responsibilities and procedures.
- Demonstrated ability to multi-task by performing additional duties as assigned.
- Assisted bartenders with taking orders, crafting cocktails, pouring beer/wine, cleaning the bar rail, and polishing glasses.
Server/Carside Specialist/Host
Carrabbas
Portage, MI
06.2021 - 01.2024
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Greeted customers arriving to pick up orders and provided them with a positive customer service experience.
- Packaged to-go orders promptly, while effectively communicating with back-of-house and customers.
- Built positive relationships with other front-of-house and kitchen staff.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Monitored dining area to assess server capacity and estimate wait times.
Host/Food Preparation Worker
Erbelli's
Portage, MI
02.2021 - 07.2021
- Greeted guests upon arrival and provided them with menus.
- Maintained cleanliness of the lobby area, including wiping down tables and chairs.
- Restocked, organized, and arranged service and food stations.
- Answered the phones to take customers' orders coherently.
Education
High School Diploma -
Portage Central High School
Portage, MI06-2023
Associate of Science - Biomedical Sciences
Kalamazoo Valley Community College
Kalamazoo, MI12-2024
Skills
- Order Management
- Menu presentation
- Safe Food Handling
- Customer appreciation
- Food station setup
- Item promotion
- Works well under pressure
Accomplishments
- 2022 employee of the year at Carrabbas.
Certification
- TIPS (Training for Intervention Procedures) - Health Communications, Inc.
Affiliations
- Volunteer at the SPCA of Southwest Michigan.
Timeline
Server Assistant/Host/Barback
Brick n Brine
05.2023 - Current
Server/Carside Specialist/Host
Carrabbas
06.2021 - 01.2024
Host/Food Preparation Worker
Erbelli's
02.2021 - 07.2021
High School Diploma -
Portage Central High School
Associate of Science - Biomedical Sciences
Kalamazoo Valley Community College
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