Prepared scratch-made biscuit dough daily by accurately measuring, mixing, folding, and cutting dough to create signature buttery steam pockets and golden crusts.
Monitored baking times and oven temperatures to guarantee every batch met Biscuit Belly's precise standards for height, texture, and flavor.
Maintained a clean, sanitized, and organized baking station while supporting back-of-house teammates during peak service hours.
Followed all local health, safety, and personal hygiene guidelines while handling raw ingredients and hot industrial equipment.
Delivered food accurately and quickly from expo line to guest tables, ensuring top-tier presentation standards and enhancing guest satisfaction.
Cleared, pre-bussed, and reset tables rapidly to maintain a smooth and efficient dining room environment.
Built human-to-human connections and provided genuine, script-free greetings and service to enhance the overall customer experience.
Collaborated with (FOH) and (BOH) staff, assisting servers, cashiers, and expo during peak rush hours.
Kept the dining room clean, stocked, and guest-ready at all times while handling guest needs and drink refills proactively.
Receive and process freight shipments by efficiently unloading trucks and staging products on designated carts.
Optimize stock levels by merchandising shelves, executing overstock protocols, and packing down excess inventory.
Maintain store presentation by clearing leftover day-shift materials, recovering shopping carts, and facing merchandise.
Ensure workplace safety and cleanliness by organizing unpacking zones and returning empty pallets to receiving.
Executed various tasks as instructed by management and operational orders directed by the Store Manager.
Sole Charge/Key holder Associate
Galaxy Vapors
Florence, KY
05.2019 - 12.2019
Managed daily shop operations: opening/closing procedures, securing premises, and executing bank deposits; kept precise financial accountability by counting and balancing the cash drawer at the start and end of shifts.
Delivered exceptional customer service in person and via phone and social media, resolving inquiries and driving positive repeated client relationships.
Optimized stock and inventory levels by reordering and performing regular stock rotation.
Maintained store presentation standards by cleaning displays and counters to create an inviting shopping environment.
Maintained store presentation standards by cleaning displays and counters to create an inviting shopping environment.
Chipotle Kitchen Lead
Chipotle Mexican Grill
Burlington, KY
12.2017 - 05.2019
Executed daily high-volume food preparation including chopping fresh vegetables, preparing house-made guacamole, and cooking proteins under strict quality and portion guidelines.
Maintained rigorous food safety and sanitation standards across the kitchen, dish pit, and dining areas to ensure a clean, welcoming environment.
Delivered exceptional customer service on a fast-paced assembly line while simultaneously managing online orders and processing register transactions accurately.
Collaborated with teammates to streamline shift transitions by proactively restocking stations and preparing the workspace for the next team.
FedEx Logistics Associate
FedEx Ground
Independence, KY
10.2017 - 12.2017
Efficiently loaded semi-trucks and secured freight to prevent transit damage.
Maintained a clean and hazard-free workspace by promptly responding to spills and product breakage per safety standards.
Attended daily meetings to support team goals, safety protocols, and production targets.
Outbound Associate
Radial
Walton, KY
10.2016 - 11.2017
Executed order fulfillment utilizing advanced Voice and RF scanning to ensure strict inventory accuracy.
Packed customer orders securely according to company standards and shipping specifications to minimize product damage.
Replenished stock stations to maintain continuous workflow and prevent operational downtime.
Maintained a clean, safe, and organized workstation and surrounding warehouse areas during periods of downtime.
Education
Diploma -
Boone County High School
Florence, KY
05-2015
Skills
Food safety awareness
Inventory control
Stock rotation
Logistics management
Cash handling proficiency
Open-close procedures
Customer service
Team collaboration
Problem solving
Detail-oriented
Task prioritization
Multitasking
Adaptability
Analytical thinking
Training and mentoring
Building rapport
Education
Extracurricular: Yearbook Staff 2013-2015
Custom
Paper Carrier Florence Recorder - Florence, KY July 2013 to March 2015
Prepared and packaged weekly newspapers for delivery to ensure items stayed protected from weather.
Managed a weekly delivery route, consistently meeting Thursday afternoon deadlines.
Handled monthly billing and collections, directly engaging with residents to process payments and tips accurately.
Maintained precise financial records, by tracking payment status for all household accounts on the route.
Reconciled financial distributions, calculating company shares versus personal compensation independently.
Managed secure cash deposits, transporting collected funds directly to the corporate office.