Taylor Yates
Abilene,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
12
12
years of professional experience
Work History
Special Needs School Bus Driver
Abilene Independent School District
Abilene, TX
09.2023 - Current
- Ensured safety compliance by conducting pre-trip inspections and maintaining vehicle cleanliness.
- Assisted students with boarding and exiting bus safely, fostering a supportive environment.
- Adapted driving techniques to accommodate diverse needs of special needs students during transport.
- Communicated effectively with parents and school staff regarding student schedules and transportation issues.
- Participated in ongoing training sessions to enhance knowledge of special needs transportation protocols and safety measures.
Rural Mail Carrier
United States Postal Service, USPS
Granbury, TX
03.2019 - 09.2023
- Delivered mail and packages efficiently to designated rural routes.
- Maintained accurate records of deliveries and pickups, ensuring compliance with USPS regulations.
- Adapted quickly to changing weather conditions while ensuring timely service.
- Conducted regular vehicle inspections to ensure safety and reliability during operations.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
Residential Support Staff Member
Southern Concepts
Granbury, TX
06.2017 - 03.2019
- Assisted individuals with daily living activities, promoting independence and dignity.
- Implemented safety protocols to ensure a secure environment for residents.
- Monitored resident behavior and reported changes to relevant staff promptly.
- Trained new staff on operational procedures and best practices for resident support.
- Helped maintain a clean and comfortable living environment by assisting with household chores, meal preparation, and laundry duties.
Manager
Taco Casa
Granbury, TX
05.2014 - 06.2017
- Ensured safety compliance by conducting pre-trip inspections and maintaining vehicle cleanliness.
- Assisted students with boarding and exiting bus safely, fostering a supportive environment.
- Adapted driving techniques to accommodate diverse needs of special needs students during transport.
- Communicated effectively with parents and school staff regarding student schedules and transportation issues.
- Participated in ongoing training sessions to enhance knowledge of special needs transportation protocols and safety measures.
Education
High School Diploma -
Granbury High School
Granbury, TX05-2015
Skills
- Defensive driving
- Disability awareness
- Problem-solving
- Multitasking
- Commercial drivers license CDL
- Staff management
- Customer service
- Cleaning and sanitation
- Safe food handling
- Positive attitude
Timeline
Special Needs School Bus Driver
Abilene Independent School District
09.2023 - Current
Rural Mail Carrier
United States Postal Service, USPS
03.2019 - 09.2023
Residential Support Staff Member
Southern Concepts
06.2017 - 03.2019
Manager
Taco Casa
05.2014 - 06.2017
High School Diploma -
Granbury High School