Deanna Igielski
Webberville,MI
Summary
Transportation Bus Driver supports commuting efforts by transporting passengers over scheduled routes and special excursions. Adheres to safety practices and follows codes, policies, regulations and laws for operating passenger vehicles while preparing and maintaining accurate records. Maintains valid CDL class B driver license with P and S endorsement and consistently exercises sound judgment to identify issues and create action plans. Qualified Bus Driver aiming to fulfill CATA Transportation role. Well-versed in maintaining efficient route times while retaining diligent focus on safety. Solid foundation of knowledge and experience, mastery of DOT regulations and safety protocols.
Overview
32
32
years of professional experience
Work History
Special Needs School Bus Driver
Livingston Educational Service Agency
01.2011 - Current
- Minimized disruptions to schedules by quickly adapting to route changes and traffic conditions for timely arrivals at destinations.
- Assisted in training new drivers on best practices for safely transporting special needs students in various settings.
- Improved on-time arrival rates by diligently planning efficient routes and managing unforeseen circumstances.
- Increased parent satisfaction through regular communication about their child''s transportation experience and responsiveness to feedback or concerns raised.
Customer Service Manager
Walmart
09.2004 - 03.2011
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
School Bus Driver
Novi Community School District
09.1998 - 06.2004
- Maintained compliance with federal and state regulations governing the transportation of special needs students in a school setting.
- Ensured student satisfaction by maintaining a clean, comfortable, and well-organized bus environment.
- Reduced behavioral incidents through consistent enforcement of established rules and clear communication of expectations to students.
School Bus Driver
Clearanceville Public Schools
09.1993 - 06.1998
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
School Bus Driver
Garden City Public Schools
09.1992 - 06.1993
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
Education
High School Diploma -
Garden City High School
Garden City, MI05.1983
Skills
- Patience and understanding
- Strong empathy
- Defensive Driving
- Route Planning
- Safety Consciousness
- Vehicle Maintenance
- Child Development
- Disability Awareness
- Passenger Assistance
- Adaptive Driving Techniques
- Emergency Procedures
- Delay Reporting
- Problem-Solving
- Report creation
- Time Management
- Dependable and Responsible
- Attention to Detail
- Safe Driving Practices
- Defensive Driving Practices
- Commercial Drivers License CDL
- Valid Driver's License
- Vehicle Safety and Maintenance
- Passenger Safety
- Clean Driving Record
- Traffic Laws and Regulations
- Flexible Schedule
- Special Needs Passengers
- Over the road experience
- Student Behavior Management
- Map Reading
- GPS Navigation
- Federal and State Driving Regulations
- Emergency Exit Door Operation
- Tires and Brakes Inspections
- Accident Reports
- Security Monitoring
- Insurance Requirements
- DOT Regulations
- Report Preparation
- Two-Way Radio Operation
- Licensing Requirements
- School Bus Policies
- [Language] Fluency
- Schedule Coordination
- School Crossing Regulations
- Dispatcher Communication
- Interpersonal Relationships
- Student Interaction
- Clean MVR
- Incident Reporting
- Local Traffic Patterns
- First Aid Certification
- Google Maps
Timeline
Special Needs School Bus Driver
Livingston Educational Service Agency
01.2011 - Current
Customer Service Manager
Walmart
09.2004 - 03.2011
School Bus Driver
Novi Community School District
09.1998 - 06.2004
School Bus Driver
Clearanceville Public Schools
09.1993 - 06.1998
School Bus Driver
Garden City Public Schools
09.1992 - 06.1993
High School Diploma -
Garden City High School
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