Traca Zellers
Bulls Gap,TN
Summary
Driven and empathetic professional with a proven track record at Hawkins County Board Of Education, enhancing student safety and satisfaction through expert route planning and strong interpersonal skills. Achieved increased parent satisfaction and improved on-time arrival rates. Skilled in defensive driving and problem-solving, demonstrating reliability and a flexible schedule to meet diverse needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Special Needs School Bus Driver
Hawkins County Board Of Education
09.1999 - Current
- Supported special needs students by effectively communicating with parents, teachers, and administrators regarding individual requirements.
- Promoted positive relationships with students, fostering an inclusive atmosphere that respected each child''s unique needs.
- Collaborated with school staff in developing individualized transportation plans for special needs students, ensuring their safety and comfort during transit.
- Streamlined transportation processes by accurately documenting mileage logs, fuel purchases, and maintenance records.
- Assisted in training new drivers on best practices for safely transporting special needs students in various settings.
- Enhanced safety by conducting thorough pre-trip and post-trip inspections of the school bus.
- Facilitated smooth transitions between home life and school by providing consistent support during pick-up/drop-off times for special needs children.
- Maintained compliance with federal and state regulations governing the transportation of special needs students in a school setting.
- Safeguarded student welfare by promptly addressing medical emergencies or other concerns according to established protocols.
- Minimized disruptions to schedules by quickly adapting to route changes and traffic conditions for timely arrivals at destinations.
- Managed challenging situations involving student behavior with patience, empathy, and effective problem-solving skills that prioritized safety for all involved.
- Demonstrated professionalism and a strong work ethic by consistently arriving early, preparing the bus, and being available for additional duties as needed.
- Demonstrated expertise in operating wheelchair lifts and securing mobility devices within the bus to ensure safe transport for all passengers.
- Improved on-time arrival rates by diligently planning efficient routes and managing unforeseen circumstances.
- Ensured student satisfaction by maintaining a clean, comfortable, and well-organized bus environment.
- Increased parent satisfaction through regular communication about their child''s transportation experience and responsiveness to feedback or concerns raised.
Stocking Associate
Big Lots
01.1997 - 01.1999
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Improved customer satisfaction by assisting shoppers in locating desired products quickly.
Education
Associate of Applied Science - Business Administration
Walters State Community College
Morristown, TNAssociate of Applied Science - Criminal Justice
Walters State Community College
Morristown, TNAssociate of Applied Science - Business Administration
Chemeketa Community College
Salem, ORSkills
- Patience and understanding
- Strong empathy
- Defensive Driving
- Route Planning
- Problem-Solving
- Attention to Detail
- Dependable and Responsible
- Multitasking Abilities
- Reliability
- Flexible Schedule
- Self Motivation
- Goal Setting
Timeline
Special Needs School Bus Driver
Hawkins County Board Of Education
09.1999 - Current
Stocking Associate
Big Lots
01.1997 - 01.1999
Associate of Applied Science - Business Administration
Walters State Community College
Associate of Applied Science - Criminal Justice
Walters State Community College
Associate of Applied Science - Business Administration
Chemeketa Community College
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