Taylor Kirkham
Bowie,TX
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
Work History
Coaching Assistant
SkyHigh Volleyball
Stephenville, TX
11.2024 - Current
- Assisted in developing tailored coaching programs for diverse student needs
- Collaborated with senior coaches to refine training techniques and methodologies
- Provided feedback on athlete performance, promoting continuous improvement and skill development
- Organized and facilitated practice sessions, ensuring optimal use of time and resources
- Engaged with parents to communicate progress updates and address concerns
Dry Cleaner Customer Service Representative
Texan Cleaners
Stephenville, TX
01.2024 - Current
- Managed cash register operations, accurately handling transactions and balancing daily revenue reports.
- Addressed customer complaints professionally, resolving issues to maintain loyalty and trust in services.
- Collaborated with team members to streamline workflow processes, improving service speed and efficiency.
- Educated customers on proper garment care, fostering informed decisions regarding cleaning options and products.
Receptionist
Swaim Engineering
Bowie, TX
06.2023 - 12.2023
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Coordinated communication between departments, facilitating information flow and enhancing collaboration.
Caregiver
Independence Hall
Bowie, TX
09.2022 - 06.2023
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Collaborated with healthcare professionals to implement personalized care plans.
Dry Cleaner Customer Service Representative
Texan Cleaners
Stephenville, TX
09.2021 - 09.2022
- Processed payments using cash register or credit card reader.
- Provided excellent customer service by responding to customer complaints and resolving issues quickly and efficiently.
- Prepared clothing for pick-up or delivery according to instructions from customers.
- Assisted customers with inquiries regarding services and pricing, enhancing overall customer satisfaction.
- Processed orders efficiently, ensuring timely completion of garments for pickup or delivery.
Education
Bachelor of Science - Kinesiology
Tarleton State University
Stephenville, Texas, TX05-2026
Skills
- Cleaning procedures
- Customer relations
- Complaint resolution
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Data inputting
- Tech-Savvy
- Attention to detail
- Team collaboration
- Problem-solving skills
Timeline
Coaching Assistant
SkyHigh Volleyball
11.2024 - Current
Dry Cleaner Customer Service Representative
Texan Cleaners
01.2024 - Current
Receptionist
Swaim Engineering
06.2023 - 12.2023
Caregiver
Independence Hall
09.2022 - 06.2023
Dry Cleaner Customer Service Representative
Texan Cleaners
09.2021 - 09.2022
Bachelor of Science - Kinesiology
Tarleton State University