Taylor L Carroll
DeKalb,IL
Summary
I am a committed job seeker that has a history of meeting company needs with consistent and organized practices. I am skilled in working under pressure and adapting to new situations as well as challenges to best enhance the organization as a whole.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Burlington, WI
11.2023 - Current
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Operated cash registers to process customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Waitress and Bartending
Alpine Valley Ski Resort
Elkhorn, WI
09.2023 - 01.2024
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Assembled an array of drinks accurately within a timely manner.
- Took orders from patrons accurately and efficiently.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
Street Maintenance Worker
Plainfield Township Highway Department
Plainfield, IL
10.2020 - 09.2023
- Applied asphalt patching material to repair potholes in roads.
- Provided assistance to other departments within the organization when requested.
- Ensured that all safety regulations were followed while performing assigned duties.
- Removed debris from roadways.
- Flagged oncoming traffic to provide warning of obstacles and repair work.
- Cleaned and maintained streets, sidewalks, curbs, fields requiring mowing, and storm drains.
Waitress
Uptown Tap and Eatery
Plainfield, IL
05.2020 - 09.2023
- Developed positive relationships with regular customers through friendly conversation.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Greeted customers, answered questions and recommended specials to increase profits.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
High School Diploma -
Plainfield Central High School
Plainfield, IL05-2019
Some College (No Degree) - Criminal Justice
Joliet Junior College
Joliet, ILSkills
- Up-Selling
- Opening and Closing Duties
- Cash Handling
- Exceptional Customer Service
- Positive and Professional
- Friendly and Outgoing
- Order Taking
- POS System Operation
- Cash Register Operation
Affiliations
- Avid gym enthusiast
- Aspiring digital marketer
- Creative and artistically skilled
Timeline
Barista
Starbucks
11.2023 - Current
Waitress and Bartending
Alpine Valley Ski Resort
09.2023 - 01.2024
Street Maintenance Worker
Plainfield Township Highway Department
10.2020 - 09.2023
Waitress
Uptown Tap and Eatery
05.2020 - 09.2023
High School Diploma -
Plainfield Central High School
Some College (No Degree) - Criminal Justice
Joliet Junior College