Summary
Overview
Work History
Education
Skills
Websites
Timeline
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TAYLOR M. DEBORD

Raleigh,NC

Summary

Multi-faceted data analyst and project manager with a positive attitude and superb people skills. Motivated and enthusiastic team player.

Overview

6
6
years of professional experience

Work History

Client Operations Delivery Analyst

CISCO SYSTEMS
04.2023 - Current
  • Act as global liaison across Americas, Europe, and Asia for Software Delivery Enablement and Training
  • Maintain and track global Software Asset Management Account Bookings
  • Host monthly presentations to Asset Management Delivery Managers & Stakeholders to support the growth of Software Asset Management Service
  • Deliver quarterly newsletter to senior management and stakeholders that highlights Asset Management Metrics, news, and updates to service
  • Consolidated 11 SharePoints & created one unified Global Asset Management Service SharePoint for 300+ internal stakeholders


Asset Management Analyst

CISCO SYSTEMS
08.2021 - 04.2023
  • Managed two client install bases of 1.6M Cisco devices across 5700 sites to ensure optimal asset efficiency through quarterly business reports and spreadsheet deliverables with account teams
  • Designed and distributed departmental wide newsletter to aid 200+ Cisco Asset Managers by updating them on trainings, important metric goals, and community involvement opportunities
  • Created and delivered weekly financial presentations to departmental VPs that analyze True Up revenue progress
  • Developed monthly presentation for Asset Management and Sales VPs to highlight financial metrics, renewals rates, trainings, and progress on ongoing projects of other asset managers
  • Organized and tracked 200+ Asset Managers’ adoption progress and implementation of software asset management program
  • Interviewed and analyzed 30 stakeholder perspectives on asset management to target areas of improvement and increase visibility.

Lenovo Accelerated Sales Rotational (LASR) Intern

LENOVO
06.2020 - 08.2020
  • Utilized Excel spreadsheets and InVision platform to automate and optimize presentation materials for quarterly reports for the North America Digital Marketing and Ecommerce Team, effectively reducing time spent creating presentations by 50%
  • Analyzed and compared 70+ competitor advertisements from social media every week to develop the most effective SEM and ecommerce email marketing strategies
  • Designed the marketing strategy for my team’s mock incubator product in a “Shark Tank” style competition that was awarded “Most Creative Marketing Plan” out of 20 other teams.

Marketing and Sales Intern

CHAMPIONS SPORTS PERFORMANCE
05.2018 - 08.2018
  • Designed a marketing plan for Little Champions, a youth fitness program for 4-6 year olds, that led to a 200% growth rate in the first month
  • Coached 8+ children twice a week, improving their basic movement patterns within a month
  • Spearheaded presentation for experimental company project with the capacity to generate $100K in revenue within the next fiscal year
  • Developed marketing materials for 30+ events by utilizing extensive knowledge of Adobe Photoshop and Illustrator.

Education

Bachelor of Science - Business Administration

UNC-Chapel Hill, Kenan-Flagler Business School
Chapel Hill, NC
05.2021

Skills

  • Data Analysis
  • Performance Metrics
  • Stakeholder Engagement
  • Problem Solving
  • Project Management
  • Customer Service
  • Analytical Thinking
  • Process Improvement
  • Database Management

Timeline

Client Operations Delivery Analyst

CISCO SYSTEMS
04.2023 - Current

Asset Management Analyst

CISCO SYSTEMS
08.2021 - 04.2023

Lenovo Accelerated Sales Rotational (LASR) Intern

LENOVO
06.2020 - 08.2020

Marketing and Sales Intern

CHAMPIONS SPORTS PERFORMANCE
05.2018 - 08.2018

Bachelor of Science - Business Administration

UNC-Chapel Hill, Kenan-Flagler Business School

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TAYLOR M. DEBORD