TAYMARA TAIT
Duluth,GA
Summary
Detail-oriented Data Entry Operator with a proven track record in managing diverse databases and maintaining exceptional accuracy. Proficient in Microsoft Excel, Word, and Adobe, demonstrating a strong aptitude for production and the ability to swiftly identify and rectify discrepancies. Experienced in data organization, proofreading, and word processing, complemented by a solid background in error detection and correction. Collaborative team player dedicated to supporting group efforts and consistently meeting critical deadlines while ensuring operational efficiency.
Overview
8
8
years of professional experience
Work History
Customer Experience Assistant
CarMax
Norcross, GA
11.2021 - 10.2025
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Built relationships with customers and community to establish long-term business growth.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Answered 50-80 calls per day and maintained constant flow of customer interactions with minimal wait times
- Developed and updated databases to handle customer data
Data Entry Operator
Exela Technologies
Forest Park, GA
09.2019 - 03.2021
- Reviewed completed work for compliance with regulations.
- Corrected any data entry error to prevent later issues such as duplication or data degradation.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Organized, sorted and checked VA input data against original documents.
- Entered data into QA module system according to formatting standards.
- Sorted documents and maintained organized filing process.
- Performed more than 2,000 hourly 10-key actions while maintaining 0% error rate.
Vacation Adviser
Wyndham Worldwide Corp , CSR
Redmond, WA
06.2017 - 03.2019
- Answered customer telephone calls promptly and appropriately. Managed over 100 calls per day, increased customer sales by 10%.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Updated team members about changes in hotel products, Education services, pricing and policies.
- Performed and met production sales goals every month.
- Resolved problems, improved operations and provided exceptional service
- Delivered services to customer locations within specific timeframes
Education
Bachelor of Arts - Mass Media
Valdosta State University
Valdosta, GA05.2015
Skills
- Data collection and organization
- Document transcription
- Issue identification
- Error detection
- Information Verification
- Acquisitions
- Conflict resolution
- Clients
- Client support
- Accurate data entry
- Filing
- Typing 45-50 wpm
Timeline
Customer Experience Assistant
CarMax
11.2021 - 10.2025
Data Entry Operator
Exela Technologies
09.2019 - 03.2021
Vacation Adviser
Wyndham Worldwide Corp , CSR
06.2017 - 03.2019
Bachelor of Arts - Mass Media
Valdosta State University