Overview
Work History
Education
Skills
Timeline
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TAYNA MORALES

New Haven,CT

Overview

8
8
years of professional experience

Work History

Universal Banker

M&T Bank
04.2022 - Current
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.

Sales Consultant

Best Buy Mobile
04.2016 - 03.2022
  • Secure long-term accounts, providing recommendations to promote brand effectiveness and product benefits
  • Cultivate long-term relationships with multiple clients, quoting prices, credit terms and other bid specifications to achieve customer needs
  • Maximized customer retention by resolving issues quickly
  • Increased overall revenue from mobile sales through effective salesmanship and great negotiation skills

Pharmacy Technician

Rite Aid
05.2018 - 03.2019
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.

Education

Associate of Science - Business

Tunxis Community College
Farmington, CT
06.2024

High School Diploma -

Metropolitan Business Academy
New Haven, CT
01.2016

Skills

  • Developing Customer Relationships
  • CRM Systems
  • Attaining Quotas
  • Teller Support
  • Regulatory Compliance
  • Team Coaching and Training

Timeline

Universal Banker

M&T Bank
04.2022 - Current

Pharmacy Technician

Rite Aid
05.2018 - 03.2019

Sales Consultant

Best Buy Mobile
04.2016 - 03.2022

Associate of Science - Business

Tunxis Community College

High School Diploma -

Metropolitan Business Academy
TAYNA MORALES