Tayo Abubakar
Houston,TX
Summary
A result-oriented individual with highly developed communication, interpersonal, decision-making and leadership skills. Has the ability to master new technologies, manage multiple tasks while following through from start to completion in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Student Assistant
UHV Admission Office
03.2023 - Current
- Provided excellent customer service to students and staff in the office, addressing inquiries and concerns promptly.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Provided exceptional support during peak registration periods, ensuring students had access to required information and resources.
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
Certified Nursing Assistant
Baywood Crossing Rehabilitation &Healthcare Center
12.2022 - Current
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Customer Service Representative
Amazon
10.2021 - 12.2022
- Answered inbound and outbound calls providing quality service to customers inquiring about orders, refund for lost/stolen packages billing, signing up new customers, retrieving customer data, presenting relevant product information, and canceling services
- Listening attentively to the caller's needs to ensure a positive/great customer experience
- Highly reliable and able to perform duties with minimal supervision
Education
Bachelors of Science in Psychology -
University of Houston- Victoria, Tx
05.2024
Skills
- Data organization
- Active listening
- Attention to Detail
- Positive attitude
- Collaborative and Team-Oriented
- Interpersonal and Communication Skills
Timeline
Student Assistant
UHV Admission Office
03.2023 - Current
Certified Nursing Assistant
Baywood Crossing Rehabilitation &Healthcare Center
12.2022 - Current
Customer Service Representative
Amazon
10.2021 - 12.2022
Bachelors of Science in Psychology -
University of Houston- Victoria, Tx
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