Tayonni Koonce
Goodyear,AZ
Summary
Dynamic phlebotomist with extensive experience at the American Red Cross, skilled in venipuncture and patient care. Proven track record of enhancing donor experiences and improving workflow efficiency. Adept at maintaining specimen integrity and confidentiality while delivering exceptional service under pressure. Committed to upholding safety protocols and fostering patient comfort.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Phlebotomist
American Red Cross
07.2024 - Current
- Collected blood samples from donors following established safety protocols.
- Ensured accurate labeling and documentation of specimens for laboratory analysis.
- Provided excellent customer service, addressing donor concerns and questions.
- Maintained cleanliness and organization of phlebotomy area to uphold hygiene standards.
- Implemented feedback mechanisms to enhance donor experience and retention strategies.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Phlebotomist
Cardinal Glennon Children's Hospital
St Louis, MO
01.2018 - 10.2020
- Collaborated with team members to improve workflow efficiency during blood drives.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
Education
High School Diploma -
Hazelwood East High School
St Louis, MO05.2008
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Patient confidentiality
- HIPAA
- Data entry
- Pediatric phlebotomy
- Syringe method
- Butterfly needle technique
- Geriatric phlebotomy
- Skin puncture
- Diagnostic testing
Certification
NPT
Timeline
Phlebotomist
American Red Cross
07.2024 - Current
Phlebotomist
Cardinal Glennon Children's Hospital
01.2018 - 10.2020
High School Diploma -
Hazelwood East High School