Accomplished Behavioral Health Counselor from Alden Wentworth, adept in addiction therapy and fostering multicultural competence. Excelled in enhancing patient outcomes and satisfaction through innovative treatment plans and empathetic support. Proven track record in reducing relapse rates and advancing mental health stability with effective crisis management and recovery strategies.
Overview
9
9
years of professional experience
Work History
Behavioral Health Counselor
Alden Wentworth
12.2019 - Current
Improved patient outcomes by implementing evidence-based treatment plans and closely monitoring progress.
Increased patient satisfaction by providing empathetic counseling services that were tailored to each individual''s unique experiences and goals.
Implemented preventative measures through early identification of potential risk factors or barriers to successful treatment outcomes.
Assisted clients in developing coping strategies, promoting long-term mental health stability and resilience.
Advocated for client access to necessary resources within the community or healthcare system as needed to promote overall wellbeing.
Consistently participated in professional development opportunities to stay current on best practices within the field of behavioral health counseling.
Enhanced treatment efficacy by collaborating with multidisciplinary behavioral health teams to assess and address individual needs.
Developed effective crisis intervention plans, quickly deescalating high-stress situations to ensure patient safety.
Established trusting relationships with clients by demonstrating genuine empathy, active listening, and validating their experiences.
Supervised interns and clinical trainees, offering guidance and feedback aimed at enhancing their skills as future practitioners within the field of mental health services.
Facilitated group therapy sessions for diverse populations, fostering a supportive environment for personal growth and healing.
Developed and implemented treatment plans that incorporated psychotherapy, medication management, and lifestyle changes to address the multifaceted nature of mental health conditions.
Spearheaded outreach initiatives aimed at connecting underserved populations with mental health services and resources.
Provided cultural sensitivity training for staff members, fostering an inclusive therapeutic environment that recognized the importance of diverse backgrounds and perspectives.
Reduced relapse rates with consistent follow-up care, support, and encouragement for patients in recovery.
Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
Observed and monitored client behavior and responses to treatment.
Collaborated with families to provide psychoeducation on mental health conditions, strengthening support systems for clients'' ongoing recovery efforts.
Senior Administrative Support Specialist
Excelsior Healthcare Academy
01.2015 - 12.2019
Streamlined office processes by implementing efficient administrative systems and procedures.
Expedited project completion by effectively prioritizing tasks and delegating responsibilities to team members.
Provided exceptional customer service while addressing inquiries from both internal staff members as well as external partners.
Handled confidential information with discretion, safeguarding sensitive data from unauthorized access or disclosure.
Ensured compliance with company policies and industry regulations, maintaining accurate records and documentation.
Improved employee satisfaction through the development of targeted training programs for professional growth opportunities.
Assisted in achieving departmental goals by consistently meeting deadlines under minimal supervision.
Collaborated with human resources personnel to ensure streamlined onboarding processes for new hires within the organization.
Maintained up-to-date knowledge of best practices in administrative support services through continuous professional development activities.
Increased departmental efficiency, implementing time-saving organizational tools and techniques.
Contributed to successful event planning initiatives by coordinating logistics, managing invitations, and overseeing on-site arrangements.
Optimized communication flow within the organization, coordinating cross-functional teams and projects.
Enhanced team productivity by providing comprehensive executive support to senior management.
Developed strong relationships with clients, vendors, and stakeholders to foster collaboration and drive business success.
Reduced operational costs with effective budget management and resource allocation strategies.
Supported the development of new business proposals, conducting research to inform strategic decision-making processes.
Education
Master of Arts - Communications
Chicago State University
Chicago, IL
09.2024
Bachelor of Arts - Psychobiology
Chicago State University
Chicago
06.2022
Skills
Clinical Documentation
Addiction therapy
Relapse Prevention
Recovery strategies
Multicultural Competence
Cognitive behavior therapy
Treatment Plans
Anger Management
Timeline
Behavioral Health Counselor
Alden Wentworth
12.2019 - Current
Senior Administrative Support Specialist
Excelsior Healthcare Academy
01.2015 - 12.2019
Master of Arts - Communications
Chicago State University
Bachelor of Arts - Psychobiology
Chicago State University
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