Tayveon Mcdougall
El Paso,Texas
Summary
I am a reliable and enthusiastic individual with experience in customer service areas. I am skilled in customer engagement, problem resolution and various busy environments. Known for remaining poised and calm in busy environments. I would describe myself as positive and an upbeat worker successful at balancing guest and business needs. Multitasking, planning, and communication skills are my strengths. I am Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Team Member
Chick-fil-A
10.2021 - Current
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
- Looked for ways to go above and beyond job requirements.
Guest Service Representative
El Paso Chihuahuas
03.2023 - 10.2023
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Welcomed large volume of guests and improved overall customer service.
- Maintained knowledge of local activities and events to educate guests on options.
- Arranged special accommodations for guests to enhance visitor experiences.
- Made sure guest got the full experience.
Team Member
Five Below
09.2021 - 03.2022
- Rotated through series of different stations based on team needs.
- Assisted customer with needs throughout the stores.
- Looked for ways to go above and beyond job requirements.
- Greeted customers as they entered and left the stores.
Team Member
Chick-fil-A
10.2020 - 06.2021
- Developed positive customer relationships through friendly greeting and excellent service.
- Made sure customers left with a positive experience.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
- Work hard to make sure all expectations were met.
Education
High School Diploma -
Eastlake Highschool
El Paso, Tx06.2023
Skills
- Verbal and Written Communication
- Guest Orientation
- Customer Service
- Flexible
Timeline
Guest Service Representative
El Paso Chihuahuas
03.2023 - 10.2023
Team Member
Chick-fil-A
10.2021 - Current
Team Member
Five Below
09.2021 - 03.2022
Team Member
Chick-fil-A
10.2020 - 06.2021
High School Diploma -
Eastlake Highschool
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