Tayvon Prestridge
Oklahoma City,Oklahoma
Summary
Versatile professional with 10 years of experience in customer service, sales, technical services, and team management. Experienced in leading teams of up to 25 employees, hiring and training staff, managing operations, and delivering strong customer experiences.
Overview
10
10
years of professional experience
Work History
Server
SUSHI BAR
01.2025 - Current
- Delivered attentive customer service by explaining menu items, answering questions, and enhancing overall dining experience.
- Process customer transactions using Toast POS and accurately handle cash payments.
- Served food and beverages while coordinating with kitchen and service staff to guarantee timely and accurate order fulfillment.
Barista – Team Lead – Manager
SUMMER MOON COFFEE
01.2024 - 02.2026
- Progressed from Barista to Team Lead to Manager, overseeing daily operations for a team of 20–25 employees.
- Managed scheduling, availability, call-outs, labor hours, and staffing adjustments.
- Interviewed candidates, participated in hiring decisions, and trained/onboarded new employees.
- Conducted performance reviews, coached employees, and resolved customer and employee concerns.
- Managed inventory processes, including ordering, weekly cash counts, and bank deposits to ensure financial accuracy.
Residential Service & Sales
THUNDER DUCTS
08.2016 - 12.2023
- Performed residential duct inspections using cameras and monitoring equipment to evaluate duct systems, connections, vents, and plenums.
- Explained technical findings and recommended services to homeowners
- Performed duct cleaning, repair, and sealing using specialized equipment and materials.
- Operated heavy machinery and worked independently or with crews across residential job sites.
- Trained new employees on equipment, service procedures, and duct/plenum repair techniques.
Education
General Business Coursework -
Oklahoma State University
Stillwater, OK01-2024
High School Diploma -
Mount St. Mary High School
Oklahoma City, OK01-2022
Skills
- Leadership & Management
- Hiring & Training
- Customer Service
- Sales
- Scheduling
- Inventory
- Cash Handling
- POS Systems
- Operations
- Communication
- Order accuracy
- Team leadership
Timeline
Server
SUSHI BAR
01.2025 - Current
Barista – Team Lead – Manager
SUMMER MOON COFFEE
01.2024 - 02.2026
Residential Service & Sales
THUNDER DUCTS
08.2016 - 12.2023
General Business Coursework -
Oklahoma State University
High School Diploma -
Mount St. Mary High School