seeking to obtain a position with a reputable company where I can expand my professionalism . A Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in customer service.
Overview
10
10
years of professional experience
Work History
Admissions Clerk
Jefferson Hospital and University
07.2022 - 05.2025
Verified insurance information, collected payment or co-payment for services and created record of visit for future billing.
Collected information, forms and signatures from patients or family members to create efficient admissions experience.
Assisted in patient admission process based on federal and state laws.
Confirmed all insurance benefits met standards of admissions as dictated by policy.
Communicated important information to supervisor and medical team to reduce chance of errors.
Reviewed applications and transcripts to verify student eligibility and compliance with admissions criteria.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Patient Registrar
Lankenau Medical Center
01.2018 - 04.2022
Imaged and scanned patient and registration documentation into electronic patient records.
Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
Coordinated with nursing staff to process and direct patients to appropriate departments
Verified medications, symptoms and other important patient information for entry into patient management system.
Facilitated timely check-in by greeting visitors and establishing purpose of visits.
Donor Support Technician
CSL Plasma
07.2015 - 10.2017
Operated wide range of laboratory equipment and instruments to complete analysis.
Upheld laboratory protocols dictated by facility, governing agencies.
Set up, maintained and verified sterility of lab equipment and tools.
Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
Documented and verified patient information using laboratory information system.