Tazyha Walker
Newark,NJ
Summary
Dynamic professional with a proven track record at Wendy’s Flynn Group, excelling in customer service and team collaboration. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Skilled in inventory management and training, fostering a positive work environment while ensuring operational excellence.
Overview
9
9
years of professional experience
Work History
Assistant
Wendy’s Flynn Group
05.2016 - 06.2025
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted in inventory management, ensuring adequate stock levels and proper organization.
- Supported team members by training new staff on operational procedures and customer interaction techniques.
- Maintained cleanliness and sanitation standards in compliance with health regulations.
- Monitored food preparation practices to uphold quality and safety standards consistently.
- Participated in team meetings to discuss performance metrics and suggest process improvements.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
Security Officer
Sterlings Security
10.2021 - 01.2022
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to identify and address potential security risks.
- Responded to incidents promptly, coordinating with law enforcement when necessary.
- Trained new security personnel on protocols and emergency procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Education
High School Diploma - Business Accountancy
West Side Highschool
Newark, NJ06.2011
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Team collaboration
- Inventory management
- Multitasking Abilities
- Active listening
- Excellent communication
- Team building
- Customer service
- Production leadership
- Multitasking and organization
- Meeting scheduling
- Data entry
Timeline
Security Officer
Sterlings Security
10.2021 - 01.2022
Assistant
Wendy’s Flynn Group
05.2016 - 06.2025
High School Diploma - Business Accountancy
West Side Highschool