Tchernavia Howard
Autaugaville,AL
Summary
Seasoned Human Resources Professional with broad experience in HR functions including employee relations, recruitment, and benefits administration. Demonstrates strong leadership abilities and effective communication skills, facilitating cross-departmental collaborations to achieve organizational objectives. Successfully implemented innovative HR strategies resulting in improved employee engagement and operational efficiency.
Overview
11
11
years of professional experience
Work History
Insurance Coordinator
Fresenius Dialysis
Montgomery, AL
11.2020 - Current
- Verified patients' insurance eligibility and benefits prior to appointments and procedures.
- Coordinated communication between insurance providers and patients to ensure clear understanding of coverage.
- Trained new staff on insurance procedures and best practices for efficient workflow.
- Managed the appeal process for denied claims, providing necessary documentation and follow-up.
People and Culture Manager
Ferroglobe
Montgomery, AL
07.2022 - 06.2024
- Developed and implemented cultural initiatives to foster a positive work environment.
- Organized team building activities such as workshops, seminars, and retreats to promote collaboration among staff members.
- Lead weekly meetings with staff to discuss performance goals, expectations, and feedback from customers.
- Researched best practices in corporate culture development from other organizations within the industry.
- Developed and implemented policies related to payroll processing procedures.
- Maintained accurate records of employee attendance, leave balances and tax information.
- Resolved discrepancies between payroll records and employee inquiries.
Human Resources Director
Andalusia Health
Andalusia, AL
09.2018 - 01.2020
- Oversaw payroll processing functions to ensure accuracy of payments made to employees.
- Developed and implemented human resources policies and procedures.
- Analyzed employee performance data to identify areas of improvement and develop strategies for advancement.
- Managed recruitment, selection, onboarding and training processes for new employees.
- Created job descriptions and evaluated job classifications to ensure fair pay practices.
- Conducted exit interviews with departing employees to identify areas of improvement in the organization's HR management system.
- Collaborated closely with department heads on strategic planning initiatives related to workforce optimization.
Human Resources Manager
Lowes Home Improvment
Opelika, AL
09.2013 - 09.2018
- Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
- Implemented organizational change initiatives effectively while minimizing disruption in operations.
- Assisted in developing succession planning strategies for key positions within the organization.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
Education
Master of Science - Human Resources Management
Troy University
Troy, AL05-2008
Bachelor of Science - Human Resources Management
Faulkner University
Montgomery, AL12-2003
Skills
- Insurance processes
- Labor negotiations
- Compensation and benefits
- Payment planning
- Policy Renewals
- Policy Interpretation
- Recruitment
- Unemployment claims management
- Labor law compliance
- HR leadership
- Benefits programs
- Recruitment and selection
- Payroll coordination
- Training development
References
References available upon request.
Timeline
People and Culture Manager
Ferroglobe
07.2022 - 06.2024
Insurance Coordinator
Fresenius Dialysis
11.2020 - Current
Human Resources Director
Andalusia Health
09.2018 - 01.2020
Human Resources Manager
Lowes Home Improvment
09.2013 - 09.2018
Master of Science - Human Resources Management
Troy University
Bachelor of Science - Human Resources Management
Faulkner University
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